Job Description & Requirements

JOB SUMMARY: Supports a specific area of the Human Resources Field Team Management by assisting with the daily administration of departmental activities that promote maintaining a positive working relationship between all Team Members and providing assistance and information regarding core HR functions. Serves as the first contact point for team members in issue identification and referral.

MAJOR RESPONSIBILITIES:

• Serves as the first contact point for team members in issue identification and referral; Provides general information to Team Members regarding policy interpretation, EAP concerns, Benefit, Payroll, Records inquiries and staffing needs. Refers team members to ER management or acts as a liaison with core HR partners as appropriate. Maintains communication with Team Members seeking HR guidance.
• Provides support to area Representatives, Supervisors and Managers by maintaining information specific to an area of Human Resources to track consistency and compliance with company standards; Generates and distributes reports such as, No Pay reports, Average Hours, Minors and weekly ER activity.
• Generates and distributes HR system reports for all operations management clients as requested.
• Completes Personnel Payroll Action (PPA) forms and Position Management Action/Addition forms. Ensures staffing requisitions, team member evaluations, team member counseling, and/or area related forms are completed accurately and distributed in a timely manner. Maintains field ER Files as applicable.
• Performs other responsibilities that are specific to the division/client supported, such as satellite team member services activities, within division staffing coordination and transfers, divisional organizational charts/reports, etc.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

SCOPE: Serves as the first contact point for team members in issue identification and referral. Supports a specific area of the Human Resources field team by serving as the point of contact in the administration, processing, dissemination of information including: employment, benefits, personnel records, payroll, training and development, employee services, or employee relations.

EDUCATION: High school degree or GED is required. Associate's degree (AA) in Human Resources or related field preferred. Bachelor's degree in Human Resources or related field preferred

EXPERIENCE: 1-3 Years: Human Resources experience in a fast-paced environment preferred; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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