Overview

Southwest will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Responsibilities

The Associate HR Business Partner serves as a partner to the HRBP team to develop and facilitate best practices in human resources, which enables Southwest to hire, motivate, reward, and retain quality Employees. Key duties include performing a broad range of activities including, but not limited to: performance management, career coaching, supporting organizational effectiveness efforts, and assisting in the execution of the talent review process.

WORK ACTIVITIES/CONTEXT:

• Assist business Leaders and HR business partners with organizational effectiveness efforts by creating tools, materials, and procedures (e.g. surveys, communications, presentations, etc.)
• Serve as the first point of contact for Employees and Leaders regarding questions and guidance on fundamental HR topics and issues by partnering with the relevant Centers of Excellence
• Support talent acquisition strategies by developing a clear understanding of Department recruitment plans, building relationships with the Talent Acquisition Team, and supporting the recruitment process including developing job descriptions, participating in the interview process, and offer formulation
• Provide support to Employees concerning, policy interpretation, HR procedures, work related problems, etc., at the direction of HRBP's and escalating to senior level HRBPs as necessary
• Assist in the execution of the annual talent review and merit process by managing all program logistics (e.g. scheduling meetings, preparing documents, taking notes, etc.); compiling, analyzing, and validating data; and documenting output
• Collaborate with assigned client groups to support people initiatives by understanding the organization's objectives, issues, needs, and key success factors
• Provide support to HR Business Partners (HRBP) with data and trend analysis, report writing, research, interpretation, formatting, and problem resolution
• Coach and advise individual contributors on the development of competencies and skills needed to achieve Employee needs and future aspirations
• Manage performance management processes including documenting Employee skill gaps or behavioral patterns, recommending training or developmental opportunities, and creating disciplinary letters or performance plans, when necessary
• Assist with the preparation of Employee separation notices and related documentation, and conduct exit interviews to determine reasons behind separation
• Assist in the investigation of employee relations issues including: intake of complaints, interviewing witnesses and/or assessing supporting materials, and partnering with Legal and HR Business Partners on making a determination on appropriate actions
• Provide project management support for people initiatives at the direction of senior level HRBPs
• Must be able to meet any physical ability requirements listed on this description.
• May perform other job duties as directed by Employee's Leaders.

Qualifications

BASIC QUALIFICATIONS:

• High School Diploma, GED or equivalent education required.
• Must be at least 18 years of age.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

EDUCATION:

• Bachelor's Degree in Human Resources or related field or equivalent experience required

WORK EXPERIENCE:

• 2 plus years of experience in multiple human resources related functions required

SKILLS/ABILITIES/KNOWLEDGE/WORK STYLE:

• Must be able to comply with Company attendance standards as described in established guidelines.
• Understanding of the talent development process
• Understanding of coaching resources
• Ability to quickly learn and apply the business model, operations, financial structure for the assigned organizations
• Ability to maintain the confidentiality of sensitive Company and personal information
• Ability to demonstrate empathy and high emotional intelligence in various situations
• Ability to build credibility and rapport
• Ability to deliver effective feedback
• Ability to maintain a professional presence in high-pressure situations
• Ability to exercise good judgement and ethical standards in a variety of situations
• Ability to think independently to make decisions
• Ability to quickly learn and apply new concepts
• Ability to analyze data, understand trends, and develop appropriate visualizations
• U.S. citizenship or current U.S. work authorization required, and no current or future work authorization sponsorship needed.
• Must be fully vaccinated against COVID-19 by start date to comply with Executive Order 14042, which requires employees of federal contractors to be fully vaccinated against COVID-19.

OTHER QUALIFICATIONS:

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

Southwest Airlines is an Equal Opportunity Employer

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