The HR Operations Specialist plays a key role in ensuring smooth, accurate, and timely execution of daily HR administrative tasks. You will support the employee lifecycle, maintain HR records, prepare HR documents, and ensure all data and processes are updated, compliant, and delivered with high quality.
This role is ideal for someone detail-oriented, organised, and committed to excellent execution in a fast-paced environment.
What You’ll Do1. HR Administration & DocumentationPrepare HR letters such as confirmation, extension, transfer, probation, employment, and other standard HR documents.
Maintain proper filing and documentation of employee records (digital and physical).
Ensure all employee changes are updated in HRIS and internal tracking sheets.
Update employee data in HRIS: new joiners, changes, transfers, confirmation, resignations.
Assist in maintaining accurate headcount records and movement logs.
Support data audits to ensure consistency and compliance.
Prepare onboarding materials, documentation, accounts access, and employee information.
Coordinate with IT, Admin, and hiring managers to ensure readiness for Day 1.
Assist with onboarding briefings and documentation collection.
Track leave balances, attendance records, shift compliance, and timesheets.
Flag anomalies or issues to Senior HR Ops for follow-up.
Support attendance reporting for payroll processing.
Support insurance updates, benefits enrolment, and claims processing.
Assist employees with queries on benefits, medical claims, and policy requirements.
Assist in exit administration: clearance forms, system access removal, asset return tracking.
Ensure exit documents and HRIS updates are completed accurately and on time.
1–3 years of HR administrative or HR operations experience.
Strong attention to detail and ability to maintain accurate records.
Good organisational skills with the ability to manage multiple tasks.
Familiarity with HRIS systems and HR documentation.
Service-oriented mindset with good communication skills.
Ability to work with speed, accuracy, and discretion.
Hands-on exposure across all HR operations functions.
Clear growth path into Senior HR Ops or HR Generalist roles.
Work in a dynamic, high-growth environment with a supportive People team.
Opportunity to strengthen your HR foundation and technical capabilities.
Top Skills
What We Do
Our mission is to develop technology based solutions to improve financial inclusion.
We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia.
If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us








