HR Operations Specialist (Portuguese/French)

About the Company: GEA is an international engineering company and one of the largest suppliers for the food, beverage, chemical, pharmaceutical and farm technology industries. In fact, without realizing it, you have likely eaten, drunk or taken medication produced with GEA equipment in the last 48 hours. We are focused on supporting our clients as we all work towards more sustainable production in all the industries we support.
The world today needs better. For our planet and future generations.
To support our growing business in the NAMLAM (Canada, North America, Mexico, Latin America, and Brazil) region, we are establishing a new HR Shared Service Centre in Bogota, Colombia.
Job Description: As an HR Operations Specialist, you will be responsible for providing HR support and advice to employees and managers in the NAMLAM region. You will be part of our international HR Operations team, that manages HR processes such as onboarding, performance management, employee relations, compensation and benefits, and HR data management.

Responsibilities / Tasks

• Execute a high standard of service, processes, and policies across regional HR operations to create an outstanding employee experience, simplicity, and customer satisfaction

• Ensuring day-to-day HR operations for the assigned countries by processing requests and services via ServiceNow

• Provide advice to managers and employees on various HR topics, inquiries, policies, procedures, and information requests

• Single point of contact for the assigned country

• Initiate transactional processes on behalf of managers if needed

• Assist with performance management, including goal setting, feedback, and evaluations

• Enable our employees, managers, and stakeholders regarding HR processes and systems (such as Workday)

• Contribute to HR projects as needed with various deliverables such as: testing, translating, documenting, enabling

• Maintaining HR data in Workday, administration and organization of HR data and ensuring data quality and accuracy

• Creation of employment documents such as: contracts, certificates, addendums, salary increase etc.

• Supporting managers and other stakeholders in their HR administrative tasks

• Performing routine tasks as part of HR processes delivery catalogue

Your Profile / Qualifications

• Bachelor's degree in Psychology, HR, Business, or related field.

• 1 year of HR experience, preferably in a shared service center environment is a plus.

• Based in Bogotá, Colombia.

• Excellent verbal and written communication skills in English and one secondary language such as: Portuguese or French.

• Strong customer service skills and ability to build relationships with stakeholders.

• Analytical mindset and problem-solving skills.

• Experience with (HR) systems, preferably Workday and ServiceNow.

• Ability to work independently and as part of a team in a fast-paced environment.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are looking for a challenging and rewarding role in a dynamic and growing company, please submit your application today!

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