People Operations Analyst

About Skylo

Skylo is a global Non-Terrestrial Network service provider based in Mountain View, CA, offering a service that allows smartphone and IoT cellular devices to connect directly over existing satellites. 

Skylo’s direct-to-device service is now live on millions of activated devices across five continents, with more than 60 million square kilometers of coverage, in partnership with multiple satellite operators, mobile network operators (MNOs), Tier-1 chipset makers, and OEMs. Devices connected over satellite are managed and served by Skylo's commercial NTN vRAN, featuring a 3GPP standards-based cloud-native base station and core. Skylo provides anywhere, anytime connectivity solution that seamlessly roams between terrestrial and satellite networks. Our focus is on enabling connected services for people outdoors and connected workflows across three main verticals: mass-market consumer devices, automotive, and industrial IoT.

This role is located in our Mountain View office where we are onsite 3 days a week.

*Please note, this is a 12-month fixed-term contract position, with the possibility of conversion*

Summary Of How You Will Impact Skylo

Skylo is hiring a People Operations Analyst to join our People and Talent team. This role is not a traditional HR specialist; instead, it’s for someone who loves building systems, designing programs, and running HR operations end-to-end. You will own, design and improve the employee experience: workflows, people programs, and processes  across the organization.

How You Will Contribute 

• Own and run People programs and operations – lead key initiatives end-to-end, including open enrollment, benefits administration, performance, onboarding and other employee lifecycle programs. You’ll have the autonomy to design and Improve how these programs run, ensuring they scale as we grow and deliver an experience consistent with our values and culture.
• Streamline HR inquiries and workflows -manage requests for HR help. Rather than just solving individual tickets/requests, you’ll identify root causes and redesign workflows to prevent recurring issues - making a lasting operational impact.
• Ensure data integrity and smooth system operations - own data accuracy and workflow management within Rippling. You’ll become the go-to expert for building reliable, efficient HR system processes that keep everything running seamlessly.
• Elevate employee experience - design and optimize how employees interact with HR - from onboarding and verification to travel, time off, and recognition. You’ll shape a thoughtful, consistent experience that employees actually enjoy.
• Use analytics and judgment to drive improvements - apply strong analytical and problem-solving skills to uncover inefficiencies and create scalable HR processes. Your data-driven approach and sound judgment will directly improve how we operate.
• Design better ways of working - collaborate with the People team and cross-functional partners to map processes, build flowcharts, and continuously optimize for speed, accuracy, and employee delight.

What We Look For 

• 4+ years of experience in HR operations, HR programs, or people analytics.
• Experience in a high-growth tech startup environment is a plus.
• Hands-on experience with Rippling or another modern HRIS platform.
• Strong analytical, data, and process design skills.
• Proven ability to identify and resolve root-cause issues through operational fixes.
• Experience managing ticketing systems, benefits administration, and HR workflows.
• Demonstrated success improving employee-facing HR processes and documentation.
• Excellent judgment, prioritization, and attention to detail in fast-paced environments.
• Natural curiosity and a frustration with clunky processes
  

What We Offer

With employees working across three continents, Skylo is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. Our worldwide and inclusive culture encourages a flexible approach to work, and we also offer an attractive range benefits such as: 

• Competitive compensation packages including a stock option based equity program 
• Comprehensive benefits including medical, dental, vision, retirement plan
• Monthly allowances for wellness and education reimbursement
• A generous time off policy, holidays, and the opportunity to temporarily work abroad
• Once in a lifetime opportunity to be a part of developing and running world’s first commercial, live direct-to-device satellite network and service 
• Access to world-class team and talent across tech domains: software, hardware, chipsets, telecom, satellite and network virtualization 
• Open, transparent, inclusive culture that blends the Silicon Valley, Nordic and South Asia characteristics
  

Additional information

The compensation range for this position is: $117,800 - $147,200. This range reflects the low and high end of the range Skylo reasonably and generally expects to pay the hired candidate in this role.

EEO Statement
Skylo is an equal-opportunity employer and we celebrate diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, parent or caregiver status, political affiliation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service consistent with applicable federal, state, and local laws.

We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.