HR Onboarding Coordinator (Onsite) - Cleveland or Phoenix

Job Description:

We are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate clients.

Using a blend of highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs.

We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Globally, our staff of more than 4,000 highly trained analysts and subject matter experts is the industry's largest group of full-time compliance professionals. Together with our clients, we are Reimagining Compliance.

About the Position

We are looking for an HR Onboarding Coordinator to enhance our new hire integration process, ensuring a smooth transition and positive experience for all new employees.

The HR Onboarding Coordinator plays a critical role in welcoming new hires and guiding them through their initial journey with the company in accordance with our company’s culture, policies and procedures. This position involves collaborating with various departments to ensure seamless onboarding and offboarding processes, managing compliance, and maintaining effective communication with all stakeholders.

Primary Responsibilities

• Execute and complete all onboarding tasks promptly, always ensuring adherence to company process and confidentiality.
• Schedule onboarding activities, welcome emails, setting up employees in the HRIS system arrange for equipment and workspace setup, and manage necessary paperwork including employment forms, benefits enrollment, and I-9 verification. 
• Support pre-employment & recheck employment screenings to ensure compliance and managing background and drug check reports.
• Ensure all necessary documentation and paperwork are completed and processed in accordance with jurisdictional requirements. This includes employment verification, payroll/tax forms, and benefits enrollment.
• Create and maintain up-to-date onboarding materials and resources.
• Track and report on the effectiveness of our onboarding program, making enhancement recommendations as necessary.
• Support employee relations that arise during the new hire training program.
• Maintain strong working relationships with multiple internal departments (HR, Operation, IT, Mangers.) to successfully resolve any challenges new hires experience.
• Ensure all onboarding processes adhere to legal requirements and company policies. 
• Assist in other areas in human resources.

Required Qualifications

• Bachelor's degree in human resources, business administration or a related field.
• 1+ year of experience in human resources or training or learning & development.
• Strong knowledge of onboarding best practices, HR policies and procedures, and employment laws.
• Strong organizational skills and attention to detail to manage and streamline the onboarding process efficiently.
• Excellent communication and interpersonal skills to build rapport with employees and key stakeholders.
• Ability to adapt to diverse needs and backgrounds of new hires
• Ability to collaborate and work effectively with remote and in office team members.
• Ability to lead projects, develop timelines, coordinate project teams and implement action items during the life of a project.
• Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships.
• Proficiency in using HRIS system, preferably Workday.
• Proficiency in using Excel and PowerPoint.
• Ability to handle sensitive information with discretion.

Preferred Qualifications

• Strong entrepreneurial spirit, highly collaborative, able to express ideas readily, manage change fluidly, able to influence and identify opportunities.
• Proficiency in Workday.

Regional Requirements

• Reside in the US, In Market
• Standard business hours 8am to 5pm EST.
• Onsite expectations required

Competencies

Customer Centricity

• Put the customer’s voice at the center of all decision-making.
• Ask ourselves “will this benefit the customer?” before making any decisions.
• Use our expertise to guide and support our customer to achieve their goals.
• Work with other functions and teams to drive business performance with our customers.

ACT Feedback Model

• Before giving feedback, be clear on how a specific behavior change will help the individual or the company.  Giving feedback to get frustration off your chest or intentionally hurt the other person is not tolerated.
• Be precise in giving or receiving feedback so that specific inputs can lead to better outcomes.
• Listen to and consider all feedback provided.  Work with your manager to determine whether to take this feedback forward or disregard it.

Emotional Intelligence

• Reflect on your activities and impact on others.
• Proactively seek feedback.
• Know your strengths, weaknesses, opportunities, and limits.
• Seek to understand others behavioral tendencies, goals, and habits.
• Manage individual emotions in a productive way.
• Is socially aware of groups and individual surroundings.