HR Head - Mexico

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. 

The HR Head solves complex organizational challenges through people-related solutions. Develops and accountable for execution of people strategies that support Alcon’s mission: “to help people see brilliantly”. Delivers on Alcon foundational principles (customer, innovation & people) to drive value creation for Alcon in the areas of people, organization and culture. Fosters an inclusive work environment and is an advocate of Alcon’s values & behaviors.

Partners with managers to deliver core HR services and ensures an optimal management of HR processes and associate experience, with a focus on people, organization and culture. Has in-depth knowledge of top talent and provides coaching to managers to help them accelerate talent readiness.

On a regular basis collaborates with the Human Resources Centers of Excellence (COEs) to execute strategies for how we attract, hire, develop, and retain world-class talent. Executes programs to support Alcon associates, including compensation, performance, diversity and inclusion, as well as talent development initiatives.

The HR Head maintains strong relations with Alcon leaders as well as the HR Leadership Team. Supports the HR COEs with the design of global HR initiatives and programs. Understands the unique environment of the region and partners with managers and leaders to address potential issues in a proactive manner.

Leads a team of Human Resources professionals that deliver exceptional experiences to managers and associates. Uses data and metrics to advise business leaders, make well-informed decisions, drive thoughtful workforce planned reliable HR support to the business.

In this role, a typical day will include:

• Leads, develops, and inspires a team of HR professionals.
• Understands employment laws and regulations in the region.
• Partners with the HR COEs to support the design and roll out corporate programs.
• Manages complex regional or global HR projects.
• Drives business success by coaching and advising teams on associate experience initiatives, such as Associate Experience Dashboard, Recognition programs, etc.
• In partnership with people leaders delivers Alcon’s core HR services and ensures an optimal associate experience.
• Ensures timely execution of all people-related processes​ in the region.
• Coaches business leaders on all HR-related topics (e.g. change management, talent management and career development, etc.).
• Accountable for driving high-quality talent bench, through selection process, equitable compensation practices and adequate talent development.
• Supports diagnostic intervention and problem resolution strategies to contribute HR point of view to l business issues.
• Responsible for Employee / Labor Relations & Legal Requirements (e.g. Works Councils (as applicable), and partners with global ER on complex ER matters)

Competencies:

• Global Perspective – looks toward the broadest possible view of an issue of challenge. Thinks and talks in global terms. Understands the position of the organization within a global context. Knows the impact of global trends of the organization.
• Business Insight – knows how the business works and how the organization makes money. Keep up with the current and possible future policies, practices and trends in the organization, with the competition and in the marketplace. Uses knowledge of business drivers and how strategies and tactics play out in the market to guide actions.
• Leadership (Drives Engagement) – Structures the work so it aligns with people’s goals and motivators. Empowers others. Makes each person feel his/her contributions are important. Invites input and shares ownership and visibility. Shows a clear connection between people’s motivators and the organizational goals.
• Manages Ambiguity – deals comfortably with the uncertainty of change. Effectively handles risk. Can decide and act without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes.
• Communicates Effectively – is effective in a variety of communication settings. Attentively listens to others. Adjust to fit the audience and the message. Provides timely and helpful information across the organization. Encourages the open expression of diverse ideas and opinions.

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s degree or equivalent combination of years and education of directly related experience.

• 10+ years’ experience in in Human Resources, Business or related field including demonstrated people leadership.
• Proven ability to work on a matrix organization.
• Previous experience in working with Shared Services Center or similar business environment.
• Nice to have background in life science industry, not mandatory.
• High communication style especially on executive level.
• Ability to manage and influence stakeholders.
• Ability to work with remote people managers in several different locations.
• Change management attitude.
• Fluent English and Spanish.

HOW YOU CAN THRIVE AT ALCON:

• Opportunity to grow within a stable, global company.
• A friendly and inclusive work environment with a diverse, highly motivated team.
• Flexible work options (3 days per week in office).
• Competitive compensation and benefits package.
• Individual career development plans and international exposure.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.