Hospitality Specialist

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Cleveland, OH, USA
In-Office
Legal Tech
The Role

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Are you a hospitality professional looking for a rewarding role with little to no nights, weekends, or holiday shifts? Bring your passion for service to a prestigious law firm as a Hospitality Specialist, where you’ll deliver concierge-style experiences in a professional setting. This is a unique opportunity to transition your food & beverage or hotel expertise into a Monday–Friday schedule, supporting high-level meetings, events, and daily office hospitality needs. If you thrive in a professional environment and take pride in impeccable service, this role offers the perfect blend of hospitality and work-life balance.

Essential Job Responsibilities

  • Assist in the planning, setup, and execution of in-house and off-site events (e.g., client receptions, seminars, firm socials, and board meetings).
  • Coordinate with catering services, AV teams, facilities, and external vendors to ensure all event needs are met.
  • Prepare event spaces by arranging furniture, setting up food and beverage stations, and ensuring cleanliness and readiness.
  • Provide elevated concierge style hospitality services

  • Set-up meeting rooms as specified

  • Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean, and stocked with supplies

  • Clean pantry and kitchen as needed

  • Provide support for miscellaneous requests and flex services

  • Utilize various software and event planning programs to meet tasks

Qualifications & Requirements

  • High School Diploma or GED

  • Minimum of 1-year work experience, client service-oriented preferred

  • Good customer service skills, including tact in handling complaints

  • Good verbal and written communication skills

  • Attention to detail and ability to multitask in a fast-paced environment

  • Ability to lift or move 40 lbs.

  • Ability to walk, bend, kneel, stand, and/or sit for an extended periods of time

  • Working knowledge of Microsoft, Outlook, Word, and Excel

The Compensation range for this role is 14.38 to 17.98 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Epiq Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epiq and has not been reviewed or approved by Epiq.

  • Healthcare Strength Health, dental, and vision coverage is described as available for full-time, direct-hire employees, alongside life and disability protections and an employee assistance program. Access to these staples is portrayed as a meaningful part of the total rewards package for eligible roles.
  • Retirement Support A 401(k) plan with employer matching is described as part of the U.S. benefits offering. Having retirement support is positioned as a baseline benefit that some employees value.
  • Fair & Transparent Compensation Pay is characterized as good or decent in certain roles, suggesting market-aligned compensation exists in parts of the organization. Total compensation is also framed positively in some accounts that bundle pay with core benefits.

Epiq Insights

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The Company
HQ: New York, NY
6,282 Employees
Year Founded: 1988

What We Do

Epiq, a global technology-enabled services leader to the legal industry and corporations, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of legal department and business operations, class action and mass tort, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at www.epiqglobal.com.

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