Compensation: $25+ hourly pay, plus performance-based bonuses
About Us
Oates Energy is seeking a knowledgeable and responsive Help Desk Technician to assist employees with technical issues related to software, hardware, and network services.
Position Overview
The Help Desk Technician will provide remote technical support to ensure smooth operation of all technology systems, troubleshoot issues, and maintain IT-related services.
Key Responsibilities
- Technical Support: Provide remote assistance for software and hardware issues.
- System Maintenance: Assist with maintaining systems, including software updates and troubleshooting.
- Problem Resolution: Resolve technical issues by identifying root causes and applying solutions.
- Documentation: Maintain detailed logs of issues and resolutions for future reference.
Qualifications
- 2+ years of experience in IT support or help desk.
- Strong knowledge of computer systems, software, and networking.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and manage multiple tickets.
Compensation & Benefits
- Pay: $25+ per hour (depending on experience).
- Bonus Opportunities: Performance-based bonuses.
- Health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holidays.
- Schedule: Monday through Friday, 9:00 AM – 5:00 PM (remote).
Top Skills
What We Do
Join the Oates Energy Team
Innovating the Future of Utility Management
At Oates Energy, we are not just about energy solutions; we are about making a lasting impact on communities and building a sustainable future. Founded by the visionary team behind Envirotech, we’ve carried forward the legacy of collaborative client relationships, superior products, and top-tier service. With a focus on multifamily housing, our mission is clear: help property owners and management companies conserve resources, reduce costs, and enhance utility expense recovery programs.
As a leader in the sub-metering industry, Oates Energy has provided turnkey solutions to over 100,000 residents nationwide. But we’re not just about numbers; we’re about people — people who are passionate about what they do and driven by the desire to make a difference.
Why Work With Us
Why Work with Us?
At Oates Energy, every team member plays a critical role in shaping the future of energy management. We provide innovative solutions that directly affect the sustainability and efficiency of thousands of properties across the country. Your work will matter.
