The Role
Lead the design strategy for Valence's AI coaching platform to create user-friendly experiences, collaborating with product and engineering teams.
Summary Generated by Built In
Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology.
Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance.
And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.
The Role
In this high-impact role you will shape both the visual and structural foundation of Nadia, Valence’s cutting-edge AI-powered enterprise coach. In this truly AI-first environment, you will invent interaction models, frameworks, and intuitive systems that bring Nadia to life for thousands of enterprise end-users. You will pioneer new patterns for human-AI partnership, architect adaptive design systems that scale fast, and help Valence define what “AI-native UX” means for the industry. By combining strong systems thinking and refined product taste with a passion for hands-on craft, you will partner closely with engineering, product, and research to ensure every experience with Nadia drives real impact for our users. You will elevate the team through high-velocity execution and judgment, setting the bar for AI product design at Valence and helping to define the next era of enterprise software.
About Valence
We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.
We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb.
Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.
What You'll Do
- Create and codify Valence's design system: frameworks, guidelines, and reusable patterns that empower product and engineering teams to build fast, beautiful, and coherent experiences.
- Set and uphold the bar for visual taste, interaction design quality, and user joy across all surfaces.
- Provide hands-on leadership with IC-level design projects while mentoring, guiding, and enabling more junior talent.
- Balance UI polish and UX flows for complex surfaces, including information architecture, notifications, and multi-modal AI patterns.
- Collaborate closely with PMs, engineers, and clients–directly translating frontline user insight and client needs into world-class, intuitive design.
- Bring curiosity and experimentation to integrating AI into the user experience, exploring innovative UI and adaptive workflows.
What We're Looking For
- 7–8+ years as a principal/staff designer or senior product leader in high-performing product or consumer companies. Deep experience building and evolving design systems and shipping user-facing products at enterprise scale.
- AI Fluency: Clear orientation toward AI-native product building — demonstrated use of AI tools, workflow automation, or productized AI practices in design and product work. Comfort exploring how AI reshapes user experience, product craft, and enterprise workflows.
- Product Craft & Taste: Portfolio and/or shipped product walkthroughs that highlight user-centric systems, intuitive flows, and high bar for craft, with decisions tied to measurable user outcomes.
- High Velocity Execution: Thrives in early-stage environments with ambiguity, rapid prototyping, and minimal process. Ships with speed and impact while maintaining product quality.
- Analytical Rigor: Uses experimentation and data — from A/B tests to build-measure-learn loops — to inform direction and iterate toward outcomes that matter.
- Leadership Without Ego: Proven mentorship and non-hierarchical leadership; scales influence through others rather than relying solely on direct management.
- Empathy at Every Level: Balances deep empathy for individual users with an understanding of enterprise needs and constraints, translating both into high-impact design and product bets.
Why Valence
- Ownership & Rapid Growth
- Outsized missions from day one, with direct responsibility for company-defining projects
- Work alongside the executive team with transparency into strategy and decision-making
- Influence on direction through real-time customer feedback and market insights
- AI-First Operator
- Work directly with cutting-edge AI models and next-generation platforms
- Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries
- Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale
- Compensation
- Competitive salary including base + bonuses
- Comprehensive health coverage (medical, dental, vision) from day one
- Generous PTO, company-wide R&R shutdowns, and paid parental leave
- Retirement plan support for US and global employees
- Equity
- Meaningful ownership in a venture-backed company at a growth inflection point
- Financial upside that comes from scaling fast
- Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact
- Top-Performing Culture
- A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together
Learn more about us and meet our team here
Location and Work Environment
This can be a remote or hybrid role. NYC based candidates will be 3 days a week in office in Union Square. Candidates must be comfortable balancing colleagues in global timezones, as needed. Candidates must have valid ID/passport and must not have any restrictions on their travel abilities due to work authorization or permits.
Diversity and Inclusion
We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at [email protected].
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Top Skills
Adobe Creative Suite
Figma
Prototyping Tools
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The Company
What We Do
Established in 2017, Valence is a client-driven, future-focused professional services firm offering digital strategy, design, and engineering services. We love technology and we love our clients – and the true power of technology is only realized when it empowers people to unlock the potential of business.
By hiring uniquely talented problem-solvers and consultants who are obsessed with client service, we can operate as pioneers of integrated technology solutions, helping every client to navigate their future and realize their vision.
Our promise is to bring harmony to your people, processes, and technology. Our people fuel our success and innovative technology is our promise. The right people can envision, design, and develop technology that is more than a tool. The right team can deliver truly transformative solutions that ignite opportunity.
We value trust, integrity, service, and empathy. We work with clients to share ideas, and challenge each other to think beyond what has been done before, with an always-on learning mindset.
From cloud enablement to cutting-edge, Valence operates across all stages of the digital transformation journey with integrated creative, consulting, and engineering services. We take pride in our ability to provide new perspectives and build solutions that result in operational efficiencies and improved user experiences.
