Head of Presentations and Design

Posted 4 Days Ago
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London, Greater London, England, GBR
In-Office
Expert/Leader
Fintech • Financial Services
The Role
Lead Jupiter's Presentations & Design operations, managing a high-volume pipeline, offshore delivery partner, SLAs, stakeholder expectations, and slide governance. Drive workload prioritisation, process improvement, compliance with FCA rules, and uphold brand and data accuracy across presentation outputs.
Summary Generated by Built In

The Value of Active Minds
 

About Jupiter

Jupiter is one of the UK’s leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). 

Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.

The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground’s Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings. 

We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home.  This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance.

Background

We are looking for an exceptional operational leader to head Jupiter Asset Management’s combined Presentations & Design function. This is a leadership and management role for someone who thrives in high-volume, high-stakes environments and is energised by the challenge of running a complex delivery operation.

The team operates at significant scale and pace, demanding relentless prioritisation, smart process design, and a highly engaged approach to team management. Approximately 70% of the team is based with an offshore outsourced provider in India, making offshore management and cross-timezone coordination a core part of the role.

The successful candidate will need to be brilliant at workload management, skilled at senior stakeholder engagement, and deeply experienced at managing outsourced delivery teams to a high standard.

Key Responsibilities

Workload & Capacity Management

  • Own and manage the full presentations pipeline, ensuring constant prioritisation, triage, and effective resource allocation across a high volume of concurrent requests.
  • Implement and maintain a rigorous workload management framework, tracking every active request, forecasting demand spikes, and making real-time decisions on prioritisation and resource deployment.
  • Identify and eliminate time wastage across the team; maintain a zero-tolerance approach to low-value activity when the queue is under pressure.
  • Develop and manage a slide reuse library, actively identifying opportunities to repurpose existing content and reduce production time without compromising quality.

Team Leadership & Offshore Management

  • Lead a blended team where approximately 70% of capacity sits with an offshore outsourced provider in India, ensuring seamless day-to-day coordination, clear briefing standards, and consistent quality output.
  • Manage the offshore relationship with a hands-on, operationally engaged approach: setting SLAs, conducting regular performance reviews, resolving blockers promptly, and continuously raising the bar.
  • Provide close day-to-day oversight and coaching to both in-house and offshore team members, maintaining high standards and a culture of accountability and continuous improvement.
  • Act as coach rather than individual contributor, your value is in multiplying the team’s output, not in producing slides yourself.

Senior Stakeholder Management

  • Serve as the primary escalation point and trusted partner for senior stakeholders across Sales, Events, Performance, Investment Management, Compliance, and Marketing.
  • Manage expectations proactively, communicate clearly on capacity constraints, realistic turnaround times, and trade-offs, with the confidence and gravitas to push back when necessary.
  • Build strong working relationships across the business so that stakeholders understand and work constructively within the team’s processes.
  • Partner closely with Sales and Events teams to anticipate upcoming demand and plan resourcing accordingly.

Project & Delivery Management

  • Run the presentations function as a structured delivery operation, with clear intake processes, defined SLAs, transparent status reporting, and escalation protocols.
  • Coordinate complex, multi-stakeholder decks that require input from Performance, Investment Managers, Compliance, and Sales simultaneously, ensuring nothing falls through the gaps.
  • Maintain a clear view of all work in flight at any given time; proactively identify and resolve bottlenecks before they become delivery failures.

Process Improvement & Operational Excellence

  • Continuously interrogate the end-to-end presentation production process, identifying inefficiencies, automating repetitive tasks, and standardising wherever possible.
  • Drive the adoption and optimisation of new technologies to automate recurring and cyclical decks, freeing up the team for higher-value bespoke work.
  • Develop and enforce clear slide governance: what can be reused, what requires fresh production, and what requires compliance sign-off.

Design Oversight & Brand Standards

  • Own the quality bar for all presentation output across both the Presentations and Design value streams ensuring brand consistency, visual clarity, and professional standards at scale.
  • Set and uphold design standards and templates; you do not need to be the designer in the room, but you must be able to recognise and enforce excellent work.

Compliance & Data Integrity

  • Ensure all presentations are underpinned by accurate, up-to-date fund performance and market data, sourced from Jupiter-approved platforms.
  • Maintain adherence to FCA Consumer Duty guidelines, anti-greenwashing requirements, and internal compliance frameworks.
  • Establish and maintain audit trails ensuring transparency and accountability across all materials.

Desired Skills / Experience

Experience

  • 10+ years’ experience in a presentations, design, or content operations function within asset management. A strong understanding of the asset management environment, its products, stakeholders, and regulatory context, is essential.
  • Demonstrable experience managing high-volume, high-pressure delivery environments.
  • Proven track record managing offshore or nearshore outsourced teams, with hands-on experience of day-to-day offshore coordination and performance management.
  • Strong project management background with experience running structured delivery operations across multiple concurrent workstreams.
  • Excellent senior stakeholder management skills, able to influence, challenge, and build trust with senior investment and sales professionals.
  • Experience managing or overseeing a Design function alongside a Presentations function is highly desirable.

Skills & Capabilities

  • Exceptional workload management and prioritisation skills, you are energised by complexity and skilled at bringing order to high-volume environments.
  • Strong understanding of slide content reuse, template governance, and presentation production workflows.
  • Analytically minded, able to track team productivity, identify patterns in demand, and use data to inform resourcing decisions.
  • A natural coach: you develop people, set high standards, and hold the team accountable without needing to do the work yourself.
  • Good understanding of fund performance data, reporting standards, and regulatory constraints in asset management.
  • Proficiency in Microsoft PowerPoint and Excel; familiarity with Adobe Illustrator and Figma is an advantage.

Additional Role Details

  • This role is subject to the Conduct Rules set by the FCA.

Don’t meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don’t think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.

Skills Required

  • 10+ years' experience in presentations, design, or content operations within asset management
  • Strong understanding of the asset management environment, products, stakeholders, and regulatory context
  • Demonstrable experience managing high-volume, high-pressure delivery environments
  • Proven track record managing offshore or nearshore outsourced teams with day-to-day coordination and performance management
  • Strong project management background running structured delivery operations across multiple concurrent workstreams
  • Excellent senior stakeholder management skills, able to influence and build trust with senior investment and sales professionals
  • Experience managing or overseeing a Design function alongside a Presentations function
  • Exceptional workload management and prioritisation skills
  • Strong understanding of slide content reuse, template governance, and presentation production workflows
  • Analytically minded; able to track team productivity and use data to inform resourcing decisions
  • Proven people development and coaching skills; ability to lead without being the primary individual contributor
  • Good understanding of fund performance data, reporting standards, and regulatory constraints in asset management
  • Proficiency in Microsoft PowerPoint and Excel
  • Familiarity with Adobe Illustrator and Figma
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The Company
London
575 Employees
Year Founded: 1985

What We Do

Since Jupiter was established in 1985, we have sought to make a positive difference for our clients by helping them achieve their long-term investment objectives through high conviction, active management. From the start we understood the need to create a distinct, entrepreneurial culture that harnessed all areas of the business in the pursuit of this goal. As a new entrant in a competitive market, we wanted our clients to experience, share and benefit from the energy and focus of a young firm, full of talented individuals, eager to distinguish itself as a trusted steward of other people’s money. Now, many years on, we have established ourselves as a leading specialist asset manager precisely because we have retained that agility and drive as we have grown. Our value remains in our people, our ability to adapt quickly to changing markets, and in our willingness to continuously challenge ourselves to deliver the best investment outcome for clients. The Value of Active Minds Curiosity and adaptability are human qualities vital to navigating a world where change is the only constant. We believe that delivering investment excellence requires a balance of diverse thinking, creativity, and a relentless drive to seek enduring investment opportunities. Being exclusively asset management driven, we focus entirely on delivering for our clients. We’re here to make an active difference by looking for opportunities that will be relevant and valued not just today, but in the future. We value independence, individuality, and diverse thinking, with a culture that puts collaboration and a spirit of challenge at its heart. Every day, our people direct their efforts towards creating a better future for our clients, combining human ingenuity with the right technology to provide a high-quality client experience. This is our enduring edge in a world of constant change. This is the value of active minds

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