D-ploy is a fast-scaling European IT services and engineering solutions company operating in 40+ countries with over 700 professionals. We support leading global clients in highly regulated industries across managed services, consulting, and talent solutions.
As we continue to grow, we are strengthening our People & Culture function to ensure clarity, consistency, maturity, and operational excellence across our international teams. We are looking for a capable and hands-on People & Culture leader who can drive implementation, operational discipline, and team enablement in a fast-paced, international environment.
Role OverviewThe Head of People & Culture is responsible for driving and ensuring the implementation of People & Culture projects, initiatives, and operational improvements across the Group.
This role focuses on tactical execution and delivery, ensuring that strategic priorities are translated into consistent, compliant, and effective actions across all HR areas. The role combines team leadership, project execution, and hands-on operational support where needed.
You will lead three key teams:
- Employee Services Team – responsible for HR operations and employee lifecycle management
- HR Business Partner Team – supporting middle and senior management and the Group’s Delivery organization
- External Workforce Team – overseeing the administration and governance of external workers
The ideal candidate is a structured and pragmatic HR professional who takes ownership, drives delivery, and supports the team both strategically and operationally.
Key Responsibilities
Execution & Delivery- Drive and oversee the execution of People & Culture projects and initiatives defined by the Chief Compliance Officer and senior leadership.
- Ensure consistent implementation of policies, processes, and frameworks across all countries and entities.
- Monitor project progress, manage risks, and ensure timely and high-quality delivery.
- Step into day-to-day HR operations when required to support the team and maintain service continuity.
- Lead and coordinate the Employee Services, HR Business Partner, and External Workforce teams.
- Ensure smooth and compliant HR operations across the employee lifecycle (onboarding, changes, exits, etc.).
- Provide operational and procedural guidance to the team, resolving escalated or complex cases.
- Build clear accountability, collaboration, and communication across all HR areas.
- Maintain and strengthen HR documentation, policies, and audit readiness.
- Ensure all HR activities comply with local employment laws and internal governance standards.
- Support the rollout and maintenance of HR systems and ensure data accuracy and integrity.
- Drive standardization, automation and process improvement across international operations.
- Act as a partner and escalation point for HR Business Partners and HR Generalists, ensuring consistent support for managers and teams.
- Support middle and senior management and the Group’s Delivery organization in people management, employee relations, and workforce planning.
- Promote fairness, compliance, and professionalism in all employee matters.
- Contribute to engagement, development, and well-being initiatives that are scalable and pragmatic.
- Work closely with the Chief Compliance Officer, senior leadership, and other functions (Finance, Delivery, Resource Management) to ensure alignment and execution of People & Culture priorities.
- Provide clear communication and reporting on progress, risks, and improvement opportunities.
- Foster collaboration within the People & Culture function and ensure a service-oriented approach across teams.
Requirements
- Proven HR leadership experience in a multi-country, service-oriented, or technology-driven organization.
- Strong understanding of employment law, compliance, and multi-jurisdictional HR operations.
- Demonstrated ability to execute HR projects, implement standardized processes, and build operational maturity.
- Excellent communication and influencing skills with the ability to guide and support managers tactically and constructively.
- Balanced, calm, and professional approach in managing sensitive or complex topics.
- Fluent in English (German or another European language is an advantage).
- Valid criminal record extract (not older than 3 months) required.
- A key role driving the operational excellence of the People & Culture function across 40+ countries.
- Hands-on leadership responsibility with direct impact on HR delivery and employee experience.
- Hybrid working model with strong international collaboration.
- Supportive environment with opportunities for growth and professional development.
This is a pivotal opportunity to shape and operationalize the People & Culture function of a fast-growing international company. You will lead a capable team, ensure smooth implementation of key initiatives, and help build the solid HR foundations that enable our people and business to thrive at scale.
Benefits
- Flexible working conditions
- Fishing for Friends program – our referral program
- Further development and professional advancement
- Friendly and international working environment
Is IT in your DNA?
Top Skills
What We Do
D-ploy is an IT Engineering and Consulting Company with a wide portfolio of services and solutions suitable for globally as well as regionally operating companies.
Our strength is in providing proven standard and individually tailored solutions helping our customers achieve their strategic and business goals.
Our core competencies are operational IT Infrastructure services and consulting in the areas of Service Management, Program and Project Management as well as Quality Management.
Company Profile
Founded in January 2003 in Kaiseraugst, Switzerland, D-ploy has been growing steadily by expanding its expertise, portfolio and geographical presence across Europe and in the US. Our main focus has always been on ensuring that IT enables the Business, supports value generation and contributes to the overall work efficiency. With the customer-centric attitude and pragmatic approach to IT, we became a trusted and preferred IT partner to many customers proving again and again, that we can do IT.
Building our expertise and establishing long-term partnerships with our customers, we understand the value of sustainable practices driven by compliance with industry standards and implementing best practices. Therefore, since 2016 D-ploy has been ISO 9001 and ISO/IEC 20000-1 and as of 2017 ISO/IEC 27001 certified.
We strive to continuously offer the most suitable and innovative service solutions to our current and future customers by staying agile, understanding the industry needs and keeping up to date on the market trends.







