Overview
Manages the activities and strategic direction of the Department including indirectly managing several diverse types of Technology operations and support function teams. Responsible for the budgets of multiple cost centers spanning concurrent development streams. Provides long- and short-term strategic direction for the Department, multiple platforms, and cost centers. Serves as primary contact to divisional peers, Technology leadership, Management Group, and business partners. Oversees development, performance management, and career planning for all team members.
In this role, the Head of Developer Platforms is accountable for enterprise developer platforms and enablement capabilities that support how software is built, tested, deployed, operated, and improved at scale. This includes development tooling and CI/CD platforms, reliability and observability foundations, GenAI engineering platforms, quality engineering enablement, and SDLC governance and agile enablement execution.
Primary Responsibilities
- Direct and participate in consultations with technology and business leadership in the analysis of short- and long-range requirements of significant complexity, recommending platform and enablement solutions that anticipate future business and delivery needs.
- Provide senior-level leadership to multiple technology domains including developer tooling, CI/CD pipelines, SRE and observability, GenAI engineering platforms, quality engineering enablement, and SDLC and agile governance execution.
- Monitor technology direction of the industry and vendor applications relevant to developer platforms; manage research and initiate changes to ensure adoption of appropriate technologies.
- Manage vendor and product analyses and recommendations to ensure delivery of the most appropriate platform solutions within available resources and budget.
- Develop and manage multiple cost-center budgets supporting developer platforms and enablement capabilities.
- Manage Technology departments and teams, with responsibility for all financial, compliance, human resources, and risk operations.
- Direct platform and enablement development activities, including assignment of staff and coordination across teams to ensure timely delivery within budget.
- Manage implementation of technology consistent with Division standards and long-range plans, identifying opportunities to leverage platforms across multiple teams.
- Ensure all activities adhere to Department and Technology standards and procedures, including documentation, audit readiness, and internal control requirements.
- Manage identification of risks, issues, and concerns; ensure they are investigated, resolved, and escalated in accordance with the Company’s risk appetite.
- Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, compensation recommendations, performance management, and terminations.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of audit points and regulatory issues.
- Complete other related duties as assigned.
Scope of Responsibilities
Oversees a department where the majority of employees are technology managers, team leads, supervisors, platform engineers, quality engineers, reliability engineers, Scrum Masters, and other similar Technology roles.
Supervisory / Managerial Responsibilities
20–50 employees (direct and indirect)
Education and Experience Required
- A combined minimum of 13 years’ higher education and/or work experience, including a minimum of 4 years’ engineering and/or architecture experience and 9 years' technology management / program leadership experience including people management
- Complete understanding of the system development life cycle.
- Experience leading large system enhancements, platform initiatives, and production issue resolution.
- Excellent problem-solving, analytical, organizational, and communication skills.
- Ability to lead multiple teams across different functions, locations, and time zones.
Education and Experience Preferred
- Master’s degree.
- Extensive experience leading enterprise developer platforms or engineering enablement organizations.
- Subject matter expertise in developer tooling, CI/CD, reliability, quality engineering, or GenAI platforms.
- Strong understanding of the Bank’s application framework and strategic objectives.
- Proven mentoring and leadership capabilities across multiple management layers.
Skills Required
- Minimum 13 years of higher education and/or work experience
- 4 years engineering and/or architecture experience
- 9 years technology management/program leadership experience
- Complete understanding of the system development life cycle
- Experience leading large system enhancements
- Excellent problem-solving, analytical, organizational, and communication skills
- Ability to lead multiple teams across different functions
M&T Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.
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Retirement Support — Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
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Leave & Time Off Breadth — Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.
M&T Bank Insights
What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
