About the Company:
Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.
Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.
Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com.
Job Summary:
Experienced and strategic Senior Leader to oversee our global Anti-Money Laundering (AML) Transaction Monitoring. This leadership role will be responsible for managing all aspects of transaction monitoring, and alert and case investigation workflows. This role may overlap with or oversee aspects OFAC/sanctions screening. This role will work closely with other AML and Consumer Compliance related functions, including, CIP, Distributor/Agent Due Diligence, and Consumer Compliance. The leader will promote functional and process excellence, regulatory compliance, and continuous enhancement of the firm’s financial crime risk controls.
Key Responsibilities:
Leadership & Strategy
Lead and develop teams responsible for AML transaction monitoring alerts, case reviews, and sanctions screening.
Drive the strategic direction of transaction monitoring processes to ensure alignment with regulatory expectations and business goals.
Foster a culture of compliance, risk awareness, and continuous improvement.
Serve as a key liaison with senior compliance, technology, legal, audit, and regulatory stakeholders.
Transaction Monitoring Execution
Oversee end-to-end alert generation, triage, escalation, and case management processes. Serve as immediate supervisor for the AML Alert and Case Team Managers. Report to the Chief Compliance Officer who is the board appointed AML, BSA, CIP, and OFAC Officer.
Ensure review of suspicious activity alerts across products, business lines, and geographies.
Own process timing standards, quality assurance metrics, and productivity benchmarks according to AML industry standards (Banking, Fintech, MSB, and Money Transmission) and company internal policies, procedures, and expectations.
AML Alert and Case Review & Escalation
Serve as the immediate supervisor for the AML Alert team manager. The AML Alert team reviews, decisions, and documents work related to AML alert reviews and CTR filings.
Serve as the immediate supervisor for the AML Case team manager. The AML Case team reviews, decisions, and documents work related to AML case reviews and SAR filings.
Ensure consistency, accuracy, and defensibility of investigative outcomes.
Partner with other AML, Compliance, IT, and Company Personnel as needed to support the automated AML Transaction Monitoring System.
Sanctions (OFAC) Screening
Oversee OFAC and global sanctions name screening processes.
Ensure effective resolution of matches, proper escalation, and compliance with blocking and reporting requirements.
Partner with Sanctions Compliance on list updates, testing, and regulatory changes.
Risk Management & Regulatory Compliance
Ensure performance meet regulatory obligations including BSA/AML, USA PATRIOT Act, OFAC, and applicable global AML/sanctions laws.
Partner with and report to the Chief Compliance Officer to Lead internal and external audit responses, examinations, and bank reviews related to AML.
Identify control gaps and drive remediation initiatives.
Process Optimization & Technology
Partner with Technology and Data teams to enhance surveillance models, tuning, and analytics.
Champion automation, machine learning tools, and workflow enhancements to improve effectiveness and efficiency.
Oversee user acceptance testing (UAT), system upgrades, and change management initiatives.
Qualifications:
10+ years of experience in AML/Financial Crime Compliance with at least 5 years in a senior process execution leadership role.
Deep understanding of AML regulations, OFAC and global sanctions regimes, transaction monitoring systems (e.g., Actimize, Mantas, SAS), and case management tools.
Proven track record managing AML teams and AML functions in a regulated financial institution.
Strong analytical, decision-making, and communication skills.
Experience with audits, regulatory exams, and enterprise risk frameworks.
CAMS, CFCS, or similar certification preferred.
Bachelor’s degree required; advanced degree (JD, MBA, MS in Finance or Risk Management) is a plus.
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What We Do
Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com.
