Team Leadership & Development
- Work closely with and mentor a team of 1-2 marketing professionals (SEO and content creation) - collaborating, providing guidance and feedback
- Delegate work effectively, ensuring your colleagues have clear priorities and are set up for success
- Build a high-performing marketing function with clear processes and accountability
Agency & Vendor Management
- Own relationships with external marketing agencies, including Webflow development, as well as paid advertising partners
- Set clear expectations, deliverables, and timelines for agency partners
- Evaluate agency performance, provide feedback, and make recommendations on partnerships
- Manage agency budgets and ensure ROI on all external spend
- Coordinate between internal team and agencies to ensure seamless execution
HubSpot Administration & Marketing Automation
- Own HubSpot from a marketing perspective, serving as the primary administrator and strategist
- Build and optimize email workflows, lead scoring models, and nurture campaigns
- Manage list segmentation, contact properties, and data hygiene
- Create and maintain dashboards and reports to track marketing performance
- Implement marketing attribution and ensure proper tracking across all campaigns
- Train team members on HubSpot best practices and optimization
Event Planning & Execution
- Research and recommend which industry events, conferences, and webinars Flockler should target for maximum impact
- Coordinate event preparation including booth design, collateral, demos, and promotional materials
- Support the General Manager with presentation preparation, talking points, and event strategy
- Execute post-event campaigns including lead nurturing, follow-up sequences, and performance analysis
- Track event ROI and use insights to inform future event strategy
Marketing Operations & Project Management
- Run the weekly marketing meeting, setting priorities and driving accountability across all initiatives
- Oversee and prioritize the marketing roadmap, ensuring execution is timely and aligned with business objectives
- Own design requirements and coordinate with internal teams and agencies to deliver high-quality assets
- Track marketing spend and ROI in collaboration with the General Manager
Go-To-Market Execution
- Lead the planning and execution of product launches, feature releases, and campaigns
- Develop positioning and messaging for new features and use cases
- Create launch assets including landing pages, email campaigns, sales enablement materials, and case studies
- Partner with Customer Success and Account Management to identify expansion and upsell opportunities
Website & Content Optimization
- Own the marketing website (Webflow), ensuring content, UX, and messaging are optimized for conversions
- Collaborate with SEO partners to improve search rankings and drive organic traffic
- Test and refine website messaging, CTAs, and landing pages to improve engagement and lead capture rates
- Manage content calendar and coordinate blog posts, case studies, and resource creation
Campaign Management & Lead Generation
- Build and execute multi-channel campaigns (email, paid, content) to drive MQLs and pipeline
- Develop automated email workflows to nurture leads at different funnel stages
- Work with paid advertising partners to optimize campaigns and improve CAC/LTV metrics
- Implement attribution tracking to measure campaign impact across channels
Performance Tracking & Reporting
- Set, monitor, and report on key metrics like MQLs, pipeline contribution, website conversion rates, and campaign ROI
- Use insights from Google Analytics, HubSpot, and other tools to continuously iterate and improve performance
- Present marketing performance updates to leadership and cross-functional stakeholders
Required Skills & Qualifications:
- Team Leadership: 2+ years of experience managing and developing marketing team members, with proven ability to delegate, provide feedback, and drive accountability
- Agency Management: Proven track record managing multiple external agencies and vendors, delivering quality work on time and on budget
- HubSpot Expertise: 1+ years of hands-on experience with HubSpot Marketing Hub, including workflow automation, lead scoring, email marketing, and reporting. HubSpot certification strongly preferred
- Marketing Experience: 5+ years in product marketing, growth marketing, or digital marketing roles, preferably in B2B SaaS or martech
- Event Marketing: Experience planning and executing industry events, conferences, or webinars with measurable pipeline impact
- Project Management: Demonstrated ability to manage multiple initiatives simultaneously, keeping projects on track and stakeholders aligned
- Technical Proficiency: Hands-on experience with Webflow (or similar CMS), Google Analytics, and project management tools
- Analytical Mindset: Comfortable using data to measure performance, identify opportunities, and make decisions
- Communication Skills: Exceptional written and verbal communication skills for creating compelling copy and aligning cross-functional teams
- Go-To-Market Expertise: Experience launching products or features and executing integrated marketing campaigns
- Outbound Marketing: Proven experience developing and executing outbound marketing campaigns, including cold email sequences, paid acquisition channels, and/or direct outreach strategies that generated measurable pipeline growth
Preferred Qualifications:
- Experience building and scaling a marketing function from 0 to 1
- Familiarity with social media marketing, user-generated content, or martech industry trends
- Understanding of B2B SaaS sales cycles and pipeline metrics
- Experience with trade show logistics, booth management, and event sponsorships
- Knowledge of marketing tech stack integrations and data flows
- “Get stuff done” Attitude - demonstrated ownership, initiative, and motivation
- Comfortable working in a fast-paced, startup or growth-stage environment where priorities evolve quickly
- Strong work ethic and ownership. Self-motivated, detail-oriented, and proactive in driving projects forward
What Success Looks Like:
- Building and leading a high-performing marketing team that consistently delivers results
- Establishing productive agency partnerships with clear KPIs and strong ROI
- Optimizing HubSpot to improve lead quality, conversion rates, and marketing attribution
- Developing a strategic event calendar that drives qualified pipeline and brand awareness
- Consistently growing MQLs and pipeline contribution through optimized campaigns, events, and website performance
- Successfully launching 4-6 Go-To-Market plays per year with measurable impact on product adoption
- Building a well-oiled marketing operations system with clear processes, accountability, and metrics
- Improving marketing efficiency through better team management, agency coordination, attribution tracking, and budget allocation
- Developing Flockler's brand authority and thought leadership in the social commerce and UGC space
Top Skills
What We Do
Relay Commerce is an e-commerce enablement platform offering scaling solutions across personalized messaging, social commerce, and customer retention. Relay helps e-commerce businesses navigate the rapidly evolving digital landscape with a comprehensive suite of tools. The Relay suite of solutions currently drives more than $1 billion in aggregate incremental gross merchandise volume for more than 35,000 merchants.







