Job Summary
Responsible for ensuring payroll processing controllership to consistently deliver accurate and timely employee payments. This role plays a key part in maintaining high data integrity through targeted audits and proactive risk identification. The analyst provides timely support to internal and external stakeholders, resolves issues with precision, and contributes to process improvement initiatives across the payroll function.The ideal candidate demonstrates strong technical proficiency, accountability, and a commitment to continuous learning and collaboration. With broad industry and payroll knowledge, systems expertise, and experience, the Payroll Analyst II operates with moderate guidance and is expected to work independently within their area of expertise. This role requires a high level of attention to detail, problem-solving ability, and the capacity to communicate effectively across teams and regions.
Job Description
Core Responsibilities
- Lead end-to-end payroll processes for Costa Rica and other supported countries, ensuring compliance with local labor laws, tax regulations, and company policies.
- Resolve escalated payroll cases using research, system knowledge, and analytical skills.
- Conduct audits to identify risks and prevent issues related to accuracy, timeliness, and production; recommend and implement corrective actions.
- Manage and evaluate payroll transactions through metrics and audits, including complex pay types (e.g., one time payments).
- Serve as a Payroll and Workday Subject Matter Expert, providing guidance and support across regional and global teams.
- Facilitate and support global payroll process performance and controllership, ensuring compliance with SOX controls and other regulatory requirements.
- Identify and implement process improvements using tools, automation, and AI-driven solutions.
- Present payroll-related content in group meetings and cross-functional forums as a Payroll SME.
- Conduct training sessions and contribute to the development of payroll documentation and knowledge sharing.
- Develop, analyze, and communicate payroll process metrics and reporting insights.
- Lead and facilitate trend and issue analysis to prioritize and execute process improvement initiatives.
- Perform reporting analysis and risk identification/mitigation activities.
- Exercise independent judgment and discretion in matters of significance.
- Maintain regular, consistent, and punctual attendance; flexibility to work nights, weekends, and overtime as needed.
- Perform other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Global Payroll, International Payroll, International Rollout, UKG ProWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Top Skills
What We Do
Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.
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