Global Head of People Operations

Key Responsibility - Strategic Leadership

• Define and execute the global People Operations strategy aligned with business objectives.  
• Design the long-term global operating model for People Ops, covering processes, systems, team structure, governance, and global service delivery.  
• Use data and insights to influence senior leadership and drive strategic decision-making.  
• Anticipate future operational risks and design scalable, long-term solutions.  
• Champion an employee-centric, service-oriented culture within People Operations. 

Key Responsibility - Global People Leadership

• Lead and develop a multi-country People Operations team, ensuring strong capability across ER, payroll, mobility, and compliance.  
• Build global consistency in People Ops while adapting for regional needs and legal requirements.  
• Partner with people partners and People leadership team  across the globe  to support organisational growth and people strategy.  

Key Responsibility - People Operations Management

• Build and optimize scalable people processes across the full employee lifecycle.  
• Oversee global SLAs, metrics, dashboards, and operational performance.  
• Drive continuous improvement, automation, and simplification of People Ops workfl

Key Responsibility - Payroll

• Own the global payroll strategy and operations, ensuring accurate, compliant, and timely delivery across all countries.  
• Standardise and automate payroll processes, documentation, and governance.  
• Partner with the Finance and Reward team on audits, statutory filings, compensation operations, and yearly cycles. 

Key Responsibility - Employee Relations

• Lead the global ER framework, ensuring fair, consistent, and compliant case management.  
• Provide senior guidance on disciplinaries, grievances, investigations, and performance matters.  
• Build ER capability through training, playbooks, and governance structures. 

Key Responsibility - Global Mobility

• Own global mobility strategy including immigration, cross-border moves, relocations, and remote-work risk governance.  
• Partner with external providers to ensure compliant and smooth mobility processes.  
• Advise People partners on tax, risk, and regulatory considerations across regions. 

Key Responsibility - People Data

• Own HRIS and other people tools data.  
• Drive automation, digitisation, and reporting enhancements along with People technology team   
• Build People Ops analytics with a people analytics team  to support operational and strategic decision-making.  

Key Responsibility - Compliance and Legislation

• Own global people compliance strategy cross all locations
• Ensure strong alignment with employment law, statutory obligations, and audit requirements
• Lead GDPR and employee privacy compliance
• Must be proficient in employment legislation for at least one of: the UK, Sweden, or the USA, with the ability to operate confidently across multiple regions
• Anticipate compliance risks and implement long-term mitigations

Experience and Skills

• 10+ years of proven experience leading People Operations in a global, multi-country environment.  
• Strong global people leadership experience, developing teams across multiple regions.  
• Deep expertise in payroll, ER, global mobility, and HR compliance.  
• Proficiency in employment legislation for the UK, Sweden, or USA (at least one essential).  
• Strong ability to influence senior leaders and shape People Ops strategy.  
• Excellent communication, problem-solving, and stakeholder management skills.  
• Experience with modern HRIS platforms (e.g., Workday, HiBob) is an advantage.