Global Financial Services Field CTO

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion.

What You Will Do:

As the Field CTO, you will be responsible for channeling the client experiences of Ensono services to Ensono’s Product Organization, thereby positively transforming our processes, people, technology and culture.  You will focus on the quality of the client’s experience at all levels, and act as a true client advocate, ensuring the client’s voice is heard in all functions and activities. 

You will incorporate Ensono services into recommendations that have genuine value for our clients and work with individual teams and Global Delivery and Capability leads to define and deliver the contracted services and projects.  Ensono services provide a broad range of technologies to be leveraged by our clients such as:  

• Mainframe and IBMi Technology and Services 
• Private Cloud and Distributed Technology and Services 
• AWS, Azure, and Google Public Cloud Technology and Services 
• Growing list of AI and Predictive Analytics Technology and Services  
• Digital Services including Application Development  

Client Engagement: 

• Establishes working relationships with current Global Financial Services (GFS) customer executives and thereby understands business priorities and IT needs. 

• Participates in GFS account IT planning activities, collaborates with client leaders at all levels, and provides insights regarding opportunities regardless of whether they relate directly to Ensono opportunities. 

Technology Strategy: 

• Incorporates Ensono services into recommendations that have genuine value for clients and works with individual teams and Global Delivery and Capability leaders in defining and delivering contracted services and projects. Ensono services have a broad range of technologies to be leveraged by our clients, such as:  

• Mainframe and IBM i Technology and Services 

• Private Cloud and Distributed Technology and Services 

• AWS, Azure, and Google Public Cloud Technology and Services 

• Growing list of AI and Predictive Analytics Technology and Services 

• Digital Services including Application Development  

• Application Managed Services and ITSM 

Solution Development: 

• Participates in the development of both standard and custom technology solutions to meet specific client requirements including pricing and commercial modeling. 

• Provides deep technical expertise during client presentations and discussions. 

Collaboration:  

• Works with Ensono product management to improve the performance of Ensono services and to generate and demonstrate greater value and consistently contribute to improving client satisfaction. Stays focused on application scenarios and use cases while planning innovations and considering future technologies. 

• Participates with solution architects in solution design by providing detailed alignment to client outcomes 

• Supports solution delivery managers (SDMs) through client executive relationship influence  

Technical Evangelism: 

• Actively promote the company's technology solutions to all current GFS customers. 

• Participates in industry events, webinars, and conferences to showcase expertise and thought leadership. 

• Establishes industry ecosystem partnerships to enhance Ensono’s service portfolio in partnership with Product and broaden the range of client outcomes delivered 

• Participates in Ensono strategic business planning, service excellence and improvement and applied innovation programs, to incorporate client experience into Ensono improvement and strategic initiatives. 

Operational Oversight: 

• Oversees the implementation of technological solutions to ensure they meet client expectations. 

• Monitors the performance and effectiveness of deployed solutions and makes necessary adjustments. 

• In addition, the successful Field CTO candidate will possess a deep understanding and leverageable skills in two areas: 
• Client Executive Communications: The ability to gain access and demonstrate Ensono’s value with all GFS customer ‘C’ level executives. 
• “Real world” knowledge of IT technologies including platform, business applications, digital services, and integrations generally and within the GFS vertical. 

The Field CTO combines these areas of expertise to address the client’s key IT and business challenges, focus areas and business objectives, and can specify business value from the client’s perspective. This role requires an intimate understanding of client behaviors, drivers and values through data analytics, qualitative means, living the client’s life, plus virtual and in person social interactions. 

The ideal candidate will have the following additional skills and experience: 

• Extensive financial service industry experience, preferably in a senior leader role with referenceable relationships and experiences 

• Ability to gain access and build trust and communicate effectively with senior leaders 

• Broad knowledge of IT technologies including mainframe, cloud, networking, storage, application development, security, and industry relevant SaaS applications 

• Experience as technical lead for a major technology implementation or technical project / program 

• Experience with process and experience improvement initiatives, providing feedback, and measuring results 

• Extensive experience with industry ecosystems players 

• Bachelor's degree in a technology related field or equivalent experience 

• Consultative selling knowledge/experience 

• Ability to understand customer specific business operations, strategies, objectives, and needs and then translating these into requirements and the basis for compelling solutions 

• Experience in working with large IT Infrastructure service delivery 

• Driven, self-motivated and distinctive personality who can motivate themselves and others 

Why Ensono?

Ensono is a place where we unleash Associates to Do Great Things – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.

We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.

• Unlimited Paid Day Off (PDO) Plan
• Two robust health plan options through Blue Cross Blue Shield
• 401(k) with a generous company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Depending on location, ability to take advantage of fitness centers
• Wellness program
• Flexible work schedule

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].

As of the date of this posting, a good faith estimate of the current pay scale for this role is $150,000 to $220,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].