Digital Operations Manager (m/f/d) - Media Agency

Job Description:

Innovating to Impact

Dentsu is a global marketing and advertising agency network founded in Tokyo, in 1901, and now operates in over 145 countries. It specializes in creating meaningful media experiences across major global platforms, original content production and influencer programs.

With our unique combination of Media, Customer Experience Management, and Creative, we push the boundaries of business transformation and sustainable growth for brands, people and society.

Ready to join the team in Germany? Shape your unique career and reach your full potential. Apply now for Frankfurt, München, Hamburg or Düsseldorf and join us in transforming the future together!

Your job at dentsu:

This is an exciting role working within the Global Data, Tech & Digital Operations team. The role itself is unique and spans across Digital Media Operations, Data & Tech Operations and DTO Solutions, being the key data steward for our client. Working closely with other members of the DTO Team you will be expected to lead excellence in all aspects of digital, data and technical operations for this client, leading in areas such as governance of media data & reporting, ad operations, taxonomy compliance, brand safety and quality control, leading ad-server traffic management and optimising ad/marketing technology stacks, workflow tools and processes. You would be responsible for assuring that the agency delivers clean, accurate data with maximum efficiency for use by the client and agency teams.

• Owns the client data requirements (e.g. KPI framework, use cases, data schema) for media reporting, analytics and visualisation

• Oversees trafficking process (handled by off-shore team) to ensure compliance with client requirements, and that all Display and Video across EMEA region is tracked in the correct way

• Delivery of consistent, trusted data across all relevant platforms required by the client, and across all media channels operated by dentsu, enabling accurate reporting and confident decision-making.

• Supporting the delivery of digital operations and processes for the client

• Aiding in the transition or implementation of any ad technology global seats

• Leading on brand assurance implementation

• Leading in reviewing global taxonomies and taxonomy compliance monitoring for global clients

Your skills for dentsu:

• 3+ years in digital, data and technical operations experience, in a media agency

• Extensive Digital Media Operations experience gained within agencies, digital platforms, or possibly programmatic networks

• A strong working understanding of digital media & reporting platforms like Google Marketing Platform, Ad servers including CM360 & AdForm, DSPs/SSPs, Web analytics tools, particularly Adobe Analytics but GA a plus, Creative management platforms e.g. Smartly, DCO, Reporting solutions such as Datorama

• Experience in supporting and leading the identification, formation and deployment of new processes

• Experience managing digital projects with multiple stakeholders of various levels across multiple geographical locations

• Ability to clearly understand client objectives and to map these across digital media platforms and operations configurations & workflows

Your Benefits at Dentsu:

• 💝 Social Impact: Enjoy 2 additional volunteering days to support your passion project.

• 💖 Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider program to support your well-being.

• ♻ Sustainability: Work CO2-neutral in our offices that use renewable energy.

• 🎓Academy: Access training and development opportunities through our network and our in-house Dentsu Academy.

• 💼 Learning Allowance: Receive 40 additional hours per year for personal and professional development, on top of statutory educational leave.

• 🐶 Office Dogs: Bring your furry friends to our offices.

Your general Conditions at Dentsu:

• 🌍 Vacation: Enjoy 27 days off per year.

• 🕒 Work Model: Flexible working hours with flexitime and home office options, with overtime recorded from minute one.

• 🍏 Daily Booster: Fresh fruit and coffee with (oat) milk available daily in our offices.

At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

Your contact:

Dilan Cicek
Senior Talent Acquisition Business Partner
[email protected]

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