Front Desk Coordinator

Posted 20 Hours Ago
Be an Early Applicant
Port Washington, NY
17-24 Annually
Entry level
Healthtech
The Role
The Front Desk Coordinator plays a crucial role in enhancing patient experience at Dental365. Responsibilities include greeting patients, managing schedules, maintaining patient records, handling co-payments, and directing financial inquiries. A focus on providing concierge-level care is central to this position.
Summary Generated by Built In
 Join the future of dentistry, led by dentists  

We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception in 2014, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you’re a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey.   

Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care. 

OUR PRACTICE:  

Dental365 Port Washington

308 Main St, Port Washington, New York 11050

HIRING SCHEDULE:  

  • Sunday: OFF
  • Monday: 12:00pm - 7:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: OFF
  • Thursday: 9:30am - 6:30pm
  • Friday: 8:00am - 4:00pm
  • Saturday: 8:00am - 2:00pm 

RESPONSIBILITIES:  

  • Warmly greet and welcome patients with a high level of concierge care.
  • Answering phones promptly and responding to messages.
  • Managing schedules - input and confirm patient appointments.
  • Entering in new patient records and updating ledgers with precision (Denticon).
  • Collect co-payments and verify insurance eligibility (PPO/FFS).
  • Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
  • Assist with various office duties as directed by the Practice Manager.

QUALIFICATIONS:  

  • Prior dental experience is required for the role.
  • A resume showcasing a consistent and stable employment history. 
  • Exceptional organizational skills to manage multiple tasks efficiently. 
  • Flexibility to adapt to varying schedules as required. 
  • Strong interpersonal communication skills. 

OUR BENEFITS:  

  • Generous Compensation: We invest in the best and are competitive in our salary offers.  
  • Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being. 
  • 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan up to 6%. 
  • Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care. 
  • Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family. 
  • Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams. 

*All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well. 

New York Salary Range: $17/HR - $24/HR

Step into a new era with Premier Care Dental Management

A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.  

We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.  

PCDM celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected. 

#D365M

Salary Range

$17$24 USD

The Company
HQ: New Hyde Park, NY
124 Employees
On-site Workplace
Year Founded: 2014

What We Do

Founded in 2014, Dental365 is a full-service dental practice based on the concept of providing convenient and affordable dental care for the entire family. They offer modern, concierge dentistry services from board-certified specialists. Dental365 has locations throughout the New York, New Jersey, Connecticut, Massachusetts and Rhode Island. Whether patients are seeking a cosmetic treatment such as porcelain veneers or a restorative procedure like a dental bridge, Dental365's caring doctors can help you achieve a beautiful, healthy smile.

Dental365's has offices with extended hours, including nights and weekends. If you would like to learn more about Dental365's high-end dental care combined with the convenience of locations throughout the NY Metro Area, please visit their website at GoDental365.com or email [email protected].

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