Financial Aid Specialist

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

The Opportunity

Financial Aid Specialist are responsible for performing regular quality control checks and balances of all Federal Aid, State Financial Aid programs, Institutional scholarships and External scholarships. These include systematic reviews that affect the student's eligibility, reviewing documentation, and awards/disbursements in accordance with university policies and procedures and Federal and State Regulations. Assist management with quality control reports of loans, verifications, and grants working daily reports to verify student's eligibility and packaging is accurate in accordance with Federal/State/Institutional Regulations.

Responsible for the Worldwide Financial Aid Return Mail process, monitoring the imaging return mail and terms and conditions queues, contacting students/counselors regarding their incorrect documentation. Maintain a working knowledge of Federal and State Regulations and ERAU policies/regulations. Support excellence in students' services at every opportunity, support academic quality in our teaching and learning environment, participate as a team member and support our team environment.

Perks Await You at Embry-Riddle!

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.  
• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.

• Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.

Required Education and Qualifications:

• Associate's degree or completion of program of 18+ months after high school.

Required minimum number of years work related experience:

• 1-3 years

Primary Job Functions, Duties, or Accountabilities:

• Review multiple daily Financial Aid reports, including but not limited to Grants, Scholarships, Direct Loans, Private Loans, and Verification reports. Resolve discrepancies related to students' financial aid (verification, grants, loans, scholarships, etc.) within the student system. Notify management of any systematic issues or unusual/unknown errors found.

• Work across multiple systems to enter accurate financial aid information, providing clear and concise comments regarding students' aid as part of quality control reports.

• Maintain and update the knowledge base for the operations center regarding Financial Aid procedures and best practices.

• Assist in determining students' initial and renewal eligibility for state assistance programs by applying criteria set forth by the offering agent.

• Help create and update training materials for the operations center and counselors as needed.

• Stay current with all Federal, State, and Institutional Regulations, as well as related office policies and procedures, ensuring compliance in daily operations.

• Assist with the quality control (QC) process for the receipt of funds to students' accounts, ensuring accuracy and proper allocation.

• Review documents in the imaging system, update checklists, and add comments to students' accounts to ensure proper documentation.

• Support the QC of student documentation in the imaging system to verify eligibility.

• Ensure confidentiality of sensitive student information, maintaining privacy and compliance with relevant policies.

Please note that this is an in-person position and is not eligible for remote work.

Application process/requirements

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R310549. Please attach all relevant materials to your application when you apply online. Complete submissions include:

Cover letter

Full Resume

Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.