Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team 

With support for all bank types, Modern Banking Platform is FIS’ response to banking needs in the digital age. This all-new innovative, next-generation core is built on FIS’ 50 years of fintech experience. FIS Modern Banking Platform is cloud-enabled, containerized, open and secure – a modernization solution designed with API-first functionality that puts you in control. 

What you will be doing 

In this role you will be providing technical guidance to banking clients concerning business implications of applications and implementation of various systems. You will be involved in formulating systems scope and objectives considering client business plan and industry requirements. This is a fully remote position that can work from anywhere in the US.

• Works individually or within a team on MBP implementation projects to meet specific client scope
• Defines product scope and associated requirements while developing SME in areas of the MBP solution
• Serves as liaison between client and FIS teams during implementation projects
• Expertly researches and documents requirements related to system design or enhancement need
• Translates business requirements into MBP configuration or alternatively, identifying gaps
• Architects system parameterization to meet functional needs
• Documents and performs system configuration with focus on triggering loan & deposit account events (i.e. interest accrual, interest posting, account maturity, loan billing, transaction processing) and in some cases manages system and back office processing (i.e. End of day processing, system balancing, exception reconciliation)
• Creates and/or modifies processes and procedures to achieve greater efficiencies and desired results
• Assesses available functionality and recommends solutions to team
• Writes test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained. Conducts tests using client data to be certain needs will be met
• Influences clients, business partners and service providers regarding priorities, solutions and approaches to parameterization. Creates detailed specifications from which solutions will be implemented
• Consults directly with clients and may travel to client site. Mentors, guides, advises less experienced team members
• Plays a key role in educating client on enhancements, new solutions or procedures.
• Serves as pre-sales support specialist when needed
• Assisting Project Manager with risks, issues, and scope as well as helping to manage & set client expectations
• Other related duties assigned as needed

What you bring: 

• Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience.
• Impressive customer service skills that build high levels of satisfaction for both internal and external clients
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Willingly shares relevant product and/or industry knowledge and expertise
• Analytical, decision-making, problem-solving, interpersonal, conflict management and time management skills
• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies

Bonus if you have:

• Branch banking or accounting knowledge
• Financial services’ software implementation proficiency
• In-depth knowledge of FIS products and services and financial services industry
• SQL and data analysis competency is highly preferred

What we offer you 

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A wide range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities