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At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Global Financial Initiatives and Integrity (GFII) represents AXP Finance on various company initiatives upholding the company's commitment on regulatory compliance and financial integrity via our internal management policy - AEMP16.

The Senior Manager - Financial Systems, within GFII, is a critical position on the Corporate Controllership team and is responsible for supporting the Global Merchant and Network Services (GMNS) segment and the corresponding systems and platforms. The incumbent will be responsible for leading a portfolio of projects that require analysis of financial processes and systems, defining financial needs and partnering with development teams to deliver on these requirements. This position requires strong relationship management and conflict resolution skills. The role will be responsible for collaboration with multiple partners including Business, Finance and Technology.

Key Responsibilities include

• Lead a team of Senior Financial Systems Analysts to deliver on Finance requirements through the Agile Lifecycle
• Provide mentorship and feedback to team colleagues to drive success in their role and in their careers
• Support a team of Financial Systems Managers to deliver on Finance requirements through the Agile Lifecycle
• Manage End to End (E2E) project lifecycle for Business and Finance projects
• Drive engagement in business initiatives requiring technology development with financial, reporting, or accounting impacts
• Ensure compliance with System Control & Reporting and all other relevant AXP and Finance Policies
• Define end-to-end balancing and controls that meet the needs of AEMP16 (AMEX System Controls & Reporting Requirements Policy) and Financial Reporting
• Lead user acceptance testing of finance requirements in conjunction with relevant business teams
• Ensure new finance process is operationalized and documented post implementation
• Proactively identify project and operational risks and raise to leadership and key project partners to remediate
• Ensure Partner Management and Communication is provided, as appropriate
• Deliver regular project status updates to GFII leadership
• Document outcomes of project and solicit feedback from customers, business partners, and other key project partners engaged in project life cycle
• Support consultancy projects in support of other Finance teams and initiatives
• Partner across teams to deliver Automation, meet Operational Risk requirements and Data Governance objectives
• Provide thought leadership on opportunities for team improvements and process changes
• Partner with Director to optimize resource deployment to projects to assure quality and timely delivery of project outcomes.
• Support Director in assurance of strong business partner relationships

• Three to five years' experience managing projects with relevant business and technology experience
• Typically holds a Bachelor's or Master's Degree in Accounting, Computer Science, Information Systems, or other related field or has equivalent work experience
• Understanding of US GAAP requirements and financial control principles and practices
• Three to five years' experience in defining system development requirements across business and technologies
• Three to five years' experience in defining and validating system development and financial test cases
• Strong knowledge of large-scale multi-feed ERP processes and systems is desired
• Demonstrated critical thinking and results driven approach with an ability to convert strategic vision into clear project outcomes including skills to analyze highly complex processes, data volume and translate into tangible tasks or goals
• High Proficiency in Microsoft Office (Excel, Word, Power Point, Visio) is a requirement to aid on written and visual communication as well as analytics

Leadership Skills

• Demonstrate strong relationship management and conflict resolution skills. Exhibit a proven track record of collaboration and influence on internal and external partners including senior leaders
• Recognizes the importance of teamwork to achieve objectives
• Exhibit ability to excel in an environment of significant change
• Proven ability to build strong and lasting relationships within team and across multiple organizations
• Exemplifies a growth mindset where continual knowledge and learning are expected, challenges are embraced and setbacks are opportunities to learn
• Excellent written and verbal communications with ability to describe highly complex concepts and processes in simple terms and pragmatically

Currently, the Company requires that colleagues be fully vaccinated against COVID-19 in order to work in or visit any of our US and Canada offices, subject to legally required accommodations. If the role you are applying for is designated as hybrid or onsite, you will be required to visit our offices.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations