Senior Reinsurance Claims Analyst

| Hybrid
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Job Summary
CNA is one of the largest Commercial Insurance Companies in the country, headquartered in Chicago, IL with offices across the USA. Globally CNA has over 5,000 employees worldwide and the ability to underwrite and offer our products in over 200 countries. CNA provides Insurance and Reinsurance solutions that allow us and our customers to better manage their risks and grow profitably.
We are seeking a Senior Reinsurance Claims Analyst to join our Facultative Premium team in the Corporate Reinsurance department at CNA. In this role, the ideal candidate will exhibit strong data management, Microsoft excel, and financial reconciliation skills in order manage complex premium invoices, ensure contract accuracy, and interpret reinsurance contract and coverage language. This role partners with external markets to pay and reconcile outstanding premium balances and resolve challenging inquiries. The position works closely with other business units within the company, including Corporate Accounting, Claims, Underwriting, and Business Solutions. Knowledge of direct insurance, reinsurance contracts and industry standards is a plus .
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

  1. Creates/reconciles premium invoices and loss bordereaux , ensuring proper application of contract guidelines and accuracy through collaboration and report monitoring. Prepares premium disbursements.
  2. Verifies contract set up and accuracy in our sub ledger, completes analysis of contract errors and performs premium and claim calculations (manual and automated) for accurate financial reporting while interfacing with the direct claims areas, Underwriting, Reinsurance Placements or various other internal business partners.
  3. Researches, interprets and analyzes specific facts and applies insurance and reinsurance concepts to understand coverage and liability issues. May prepares clear and concise status reports to the market and manages inquiries as needed.
  4. Monitors errors and aging of outstanding reinsurance balances. Initiates corrective action with business partners to ensure payment is made/received in accordance with contract guidelines and departmental metrics.
  5. Makes recommendations for process improvements considering all aspects of the job along with internal guidelines, compliance and industry standards.
  6. Provides guidance and assistance to less experienced reinsurance claims staff and other functional areas.
  7. Analyzes data, prepares and presents reports to management with recommendations.
  8. Completes appropriate compliance functions to ensure the ethical and financial integrity of transactions. Participates in audits and assists in providing documents and explanation as necessary.
  9. May be responsible for special projects and presentations.


May perform additional duties as assigned.
Reporting Relationship
Manager or above.
Skills, Knowledge & Abilities
1. Solid technical and area specific expertise and knowledge of reinsurance products and services and claims principles, practices and procedures.
2. Strong interpersonal and communication skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
3. Strong analytical and problem solving skills.
4. Ability to deal with ambiguous situations and issues.
5. Ability to exercise independent judgement and effectively resolve reinsurance issues.
6. Knowledge of Microsoft Office Suite and other business-related software.
Education & Experience

  1. Bachelor's degree in Business or Accounting preferred or equivalent experience.
  2. Typically a minimum of three to five years of claims, accounting or reinsurance experience.
  3. Applicable professional designations, or related coursework preferred.
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An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclus

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Some meals provided
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available
Paid industry certifications

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