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Charlotte, NC

Senior Manager, Revenue Assurance Spectrum Enterprise at Spectrum

| Charlotte, NC
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At a glance:
  • Are you a revenue assurance professional skilled in developing, managing and refining advanced reporting processes?
  • Can you navigate a wide variety of data sources and develop effective reporting and analytical solutions that support fact-based decision making?
  • Do you desire a competitive salary, lucrative benefits and a relocation package to Stamford, CT?

Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
As the Senior Manager of Revenue Assurance, you develop, manage and refine reporting processes for the Revenue Assurance department. You excel at navigating a wide variety of data sources and developing effective reporting and analytical solutions that support fact-based decision making. You assisting in identifying, quantifying and monitoring revenue opportunities by managing the relationship between Revenue Assurance and other key business units. You work within an office environment in Riverview, FL or Stamford, CT providing data analysis to teams across the organization via in-person, email and telephone. You report to the Director of Revenue Assurance for goals, guidance and assistance.
Position benefits:
  • Competitive salary with bonus.
  • Relocation package to Stamford, CT.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.

What you will do:
  • Promote financial growth through active and consistent support of all efforts to simplify and enhance the client experience.
  • Provide expert advice and education in the use and interpretation of revenue-based reporting and analytics to maximize other departments and business units.
  • Drive fact-based decision making by managing the development lifecycle of key operational and revenue-centric reports from conceptualization through implementation.
  • Define user requirements by interpreting business logics into technical specification to drive metrics, definitions and calculations.
  • Identify and track revenue opportunities and efforts by defining business-critical metrics and analysis.
  • Create regular and ad-hoc reporting packages for leadership to leverage as needed.
  • Develop business case, validate the solution and demonstrate added value of reporting by using an in-depth understanding of business requirements.
  • Assist with other projects by supporting related functions, including advanced analytics, forecasting and strategic business planning.

Required keys for success:
  • Ten or more years of relevant business experience.
  • Eight or more years of analytics or reporting experience.
  • Expert level SQL server skills.
  • Strong leadership skills with the ability to lead multiple teams and projects.
  • Proven ability to perform effectively in a fast-paced environment.
  • Extensive knowledge of querying large, complex data sets to generate reports while using strong visualization.
  • Deep analytical and issue resolution skills.
  • Proficient with Microsoft Word, Excel, Access, PowerPoint and Outlook.
  • Excellent written and spoken English communication skills with all levels of an organization.

How you will stand out from the crowd:
  • Experience with Salesforce and billing platforms, such as CSG and ICOMS.
  • History of working within cable or telecommunications industry.
  • Experience with MicroStrategy, SQL, Tableau and Visio.

Your education:
  • Bachelor's degree in finance, computer science, information technology or an equivalent combination of education, training and experience (required).
  • Master's degree in business administration or a related field (preferred).
FAC630 296574-2 296574BR
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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

Working for Spectrum means working to keep people connected to what matters most, helping underserved communities be better connected, and powering the remote and essential workers which were critical in the past two years.

On top of this mission, the employment opportunity here is financially rewarding - with compelling wages, excellent benefits with no increase in cost, and healthy retirement savings options, we provide the security to build a financially sound future.

There are also many opportunities to learn new skills and grow fulfilling and lasting careers. We offer stability in this time of uncertainty.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 8 years in a row.

We're also proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on career development, employees can have confidence that day one is truly just the beginning.

Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring Practices that Promote Diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Spectrum offers discounts at specified per location daycares.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Spectrum employees have plenty of on-site parking options including lots and a garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Online course subscriptions available

An Insider's view of Spectrum

How does your team reward individual success?

Building a culture of success is critical to our companies business success. We have numerous programs that allow peers and leaders to recognize individuals for their contributions. Our Spark allows you to earn points that can be used to purchase gift cards and items from your favorite merchant.


GVP, Network Security Operations

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