Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.

At Uniphore, we believe companies that best understand and act on those conversations will win. We have built the most comprehensive and powerful conversational automation platform that combines conversational AI, workflow automation, and RPA (Robotic Process Automation) with a business user-friendly-UX (User Experience) in a single integrated platform to transform and democratize customer experiences across industries.

Uniphore, an early leader in Conversational Service Automation (CSA), is a company with offices in the U.S., India, Spain and Singapore. Uniphore believes the future of customer service is every voice being truly heard. The Company’s vision is to bridge the gap between people and machines through intelligent conversations. Uniphore enables businesses globally to deliver transformational customer service by providing a platform of Conversational Analytics, Conversational Assistant, Conversational Security and Automation that changes the way enterprises engage their consumers, build loyalty and realize efficiencies. 

Uniphore is looking for a Senior FP&A Manager to join the Finance team who has strong background in both business partnering and corporate FP&A. This is a highly visible role required working closely with ELT members. The ideal candidate should have financial modeling and budget planning system experience (Essbase/Hyperion or Adaptive) with strong accounting background to manage and model out financial statements (P&L, BS and CF).

Responsibilities

• Lead Uniphore Quarterly and Monthly Management reporting and forecasting
• Lead Uniphore annual budget process
• Own the forecast and budget rollup process in NSPB
• Partner with Cost Center owners for forecast and budget rollup and ad hoc support/analysis
• Partner with accounting for the monthly variance analysis
• Assist with Planning tool and ERP integration
• Own quarterly board deck presentation and integration

Qualifications

• CPA or BA in accountancy with +10 years of experience in FP&A
• System implementation/integration experience
• Deep understanding of SaaS metrics such as ATR, Renewal and Cancellation
• Advanced skill in Excel and PowerPoint
• Superuser or admin for NSPB or similar tool such as Essbase/Hyperion, Adaptive or Planful.
• Experienced with NetSuite and Salesforce or similar ERP and CRM
• Accounting background with solid understanding of balance sheet and cash flow modeling

Good to Have

• Public SaaS company experience – recently IPO is better
• NSPB or Essbase/Hyperion admin

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore delivers business value using Conversational Automation, please visit www.uniphore.com