Senior Financial Analyst, F&S-Attrition at Salesforce (Indianapolis, IN)

| Indianapolis, IN
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Job Category
Finance and Operations

Job Details
Senior Financial Analyst, Corporate Finance & Strategy-Attrition

Department Description:

The Finance & Strategy (F&S) team is the global champion for inquisitive growth & operational alignment - delivering financial predictability & control, business accountability, insight to optimize decisions and resources, and shareholder success. We serve as a trusted advisor to the business to help inform and guide decision making through business partner support and innovative and insightful analyses. We are looking for forward-thinking, goal oriented individuals that will succeed in a fast-paced environment and thrive in building and improving process that will allow the company to scale with growth.

The Corporate Finance & Strategy Attrition team focuses on retaining $25B+ annualized recurring revenue (ARR). Serving as a source of truth and leader with vision for the Company's externally disclosed revenue attrition metric, this team validates, reports, forecasts, and maintains revenue attrition and works cross functionally with key executives across a matrixed organization to provide decision support in retaining the Company's subscription revenue base.

Reporting to the Manager, Corporate F&S Attrition, this role focuses specifically on forecasting, modeling, and distilling insights from large datasets. A successful candidate will work collaboratively across sales operations, customer success group (CSG), renewals, and F&S teams. The role requires strong analytical skills, steadfast focus on efficiencies, and attention to detail. A successful candidate will have a proven ability to perform in-depth analysis, effectively communicate in a clear and concise manner and own processes from start to finish.

  • Build trusted relationships with key business partners, gaining a deep understanding of relevant business drivers and their historical trends.
  • Assist with the monthly and quarterly forecast/close process, including ownership of deliverables:
    • Complete complex variance analysis of historical and future attrition to influence the forecasting/outlook process.
    • Construct a clear, cogent narrative with respect to financial outcomes related to Company attrition.
    • Build succinct, clear presentations for management with key outcomes and practical insights.
  • Ownership of keeping the Outlook, Plan and Forecast financial models evergreen with the most recent financial data and strategic updates.
  • Process inbound reporting adjustment requests from CSG based on the risk profile of request, address critical issues with the capacity to ramp to complex and communicate findings clearly with the field.
  • Participate in cross-functional projects across F&S to continuously enhance reporting and efficiency to scale.
  • Support ad-hoc reporting and scenario analysis as needed.
Required Skills:
  • BA/BS degree required; Finance, Economics or Accounting preferred.
  • 2-4+ years FP&A experience or relevant field.
  • Strong financial analysis, forecasting, modeling and planning skills with an ability to turn data into useful insight.
  • Self-starter with the ability to work independently and multi-task effectively in a fast-paced environment with changing priorities.
  • Excellent written and verbal communication skills with the ability to explain complex issues in an understandable way.
  • Ability to build relationships and collaborate with cross functional partners in renewals, sales ops, CSG, M&A and finance.
  • Highly motivated, detail oriented, self-aware and responsive.
  • Ability to navigate productive conflict and maintain composure under pressure.
  • Preferred application knowledge of Google Suites with experience creating presentations for management.


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