Graylog is an award-winning centralised log management solution that enables fast and efficient log analysis in the areas of security, compliance, operations, and DevOps. Our enterprise solution enables organizations globally to capture, store, and analyze terabytes of machine data in near-real time, while our open project, which has been deployed in more than 50,000 installations worldwide, empowers individuals and small teams to perform basic log consolidation, analysis, and search functions at no cost.

We're a remote-friendly company with locations in Hamburg, Munich, London, Boulder, and headquarters in Houston, TX. If you live near an office and want to be part of said office, great. Nearish to an office and want to have the ability to hot desk? No problem. And if you're not near an office and wish to work remotely, all good!

With the success of current and past, Graylog continues to invest in our people and as such we're growing in almost every business area globally. Several recent achievements for Graylog have been inclusion in the 2021 Deloitte Technology Fast 500™, Gold 2021 Stevie Winner, and 2020 Best Tech Startup in Houston to name just a few.

Who we’re looking for; 

We’re currently recruiting for a Revenue Operations Associate who will have the opportunity to bring data and insight to the forefront of a rapidly growing technology company that will fuel decision-making at the executive level for our Go-to-Market strategy. 

As a Graylog Revenue Operations Associate you’ll be collaborating with colleagues and leadership in the Sales, Marketing, Customer Success, and Finance teams to understand their needs as they pursue high-growth targets. 

You’ll also be assisting and developing policies, procedures, and best practices for our CRM (Hubspot) and other revenue tools. This will include developing dashboards and reporting capabilities across the revenue teams to enable better visibility of our data. 

You will be reporting to our Revenue Operations Manager based in Houston, TX.

Additional responsibilities will include but are not limited to;

• Administration of Hubspot and governance of users, data limits, properties, and customer data
• Creation of handoff processes across each Go-to-Market function to ensure efficiency across the organization
• Assisting with individual adhoc data requests from various employees and leadership
• Management of revenue team documentation
• Upkeep and management of lead and account automation in CRM
• Research, procure, and implement new tools to drive further success
• Deal approval and processing
• Collaborating and working with teams and individuals to help develop, plan, and support various outreach and marketing strategies

Little bit about you;

• Some experience within a operations focused role either in a marketing, sales, or revenue position in a B2B environment
• Experience with a customer relationship management tool. Bonus points for knowledge/ experience of Hubspot (our current CRM)
• Enjoy solving problems with a critical mindset
• Team-oriented with an appreciation of collaborating with internal and external stakeholders
• Ability to adapt and learn new technology and toolsets in a fast-paced environment
• Analytical skills, including the ability to analyze quantitative and qualitative data
• Bachelor's degree in Business Administration, or related field

Here at Graylog, you'll find a diverse group of experienced professionals who love to have fun while meeting the needs of our customers with the best solution and customer service available.

Our values;

Openness- As a global company, we encourage our people to bring their backgrounds, ideas, and perspectives to our collective work. We lead with integrity and are committed to doing what is best for the Graylog community.

Collaboration- Through mutual respect, trust, and candid communication across all teams, we deliver the best ideas and results.

Useful Innovation- We take calculated risks to find new ways to innovate. By continuously improving ourselves, processes, and technologies, we deliver the best solution for our customers.

Ownership- As owners, we take the initiative to solve internal and external problems while supporting peer success and holding ourselves accountable for delivering the best work. We do this from a place of high trust.

Do the Right Thing!- Comfort and safety come from knowing that everyone will do the right thing, even when nobody's looking.

For further information please submit an application and a member of the Graylog People Team will be in touch.