Responsibilities:

• Part of team for which primary order to invoice responsibilities include:

• Funds receipt and adjustment application:
  • Daily download of banking transaction details
  • Weekly processing of check deposits, including opening mail, scanning checks, completing remote deposit scan, and posting
  • Daily application of incoming customer funds, including checks, wires, ACH, EFT to outstanding accounts receivable invoices
  • Periodic application of incoming non-customer funds as directed by Accounting
  • Credit memo application to customer accounts receivable based on approved credit memos
  • Adjustment creation and application for customer/non-customer accounts such as bank and transaction fees and tax adjustments
  • Overpayment coding of funds received, as necessary, and assistance with refund or future application
  • Funds on account coding and future application

• Funds receipt and adjustment monitoring, reporting, and system maintenance:
  • Maintain proper supporting documents of cash receipts in respective month and or customer folder for proper audit trail
  • Facilitate overpayment tracking and O2C team member assignment via Smartsheet
  • Customer overpayment GL reconciliation for month-end close
  • Liaison between O2C, Revenue, and Accounting teams for any cash collections requests/status
  • Manage termination, expiration, and reinstatement process for customer contracts
  • Update and distribute termination, expiration, and reinstatement reporting
  • Update and maintain delinquent customer account status in SFDC
  • Update and maintain support term dates based on payments in SFDC

• O2C general operational responsibilities:
  • Assist with the transition and implementation of bank lockbox
  • Customer invoice delivery and submission per customer requirements
  • Fulfill requests for aging statements and cash collections reporting
  • Maintain adherence to internal controls and SOX documentation for funds application and related responsibilities
  • Support quarterly and annual Audit, SOX, Tax reviews/audits by providing timely responses to requests for supporting documentation
  • Assist with reporting, data validation/updates, and system uploads
  • Assist with projects and process development/improvement in related areas

Required Skills/Experience:

• Minimum 1-3 years of relevant experience, prior software company experience a plus
• Familiarity with general ledger including, monthly close, auditing
• Experience working in a team environment
• Microsoft office experience
• Experience with enterprise accounting systems, Intacct, Stripe, Tesorio and Salesforce systems a plus
• Business/Accounting degreed preferred

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.