Operations Manager, Capital Markets at JLL (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Job Summary

This position is responsible for providing leadership, implementing administrative systems, procedures and policies. Works closely with the Office Head(s) to ensure the office runs smoothly and coordinates efforts with Office Heads, Corporate Departments, and associates to ensure organizational, office goals and objectives are met. In addition to office management responsibilities, this position may be responsible for administrative, production and/or graphics duties.

Main Responsibilities
  • Coordinate administrative activities and facilitate day-to-day operations for the Capital Markets Team.
  • Ensure that company policies are followed and communicate new policies, procedures, and best practices to staff.
  • Participate in office planning process with Office Heads and assist with company-wide functions, such as Annual Production Meeting and Analyst Conference and other industry events.
  • Organize special department activities such as group events and staff appreciation activities.
  • Assist with the annual budget, if needed, including working with Office Heads to determine expenses, research costs, and analyze previous year's budget.
  • Maintain office filing system and oversee proper maintenance of off-site storage. Responsible for file retention guidelines and determination of what documents can be destroyed.
  • Responsible for ensuring data is correct in internal database (Capforce) and following up on missing information.
  • Serve as office contact for all corporate departments such as Human Resources, Accounting, Marketing and Information Technology:
    • Human Resource contact for recruiting process (screening applicants, interview coordination, new hire onboarding), attendance keeping, payroll matters and new employee training.
    • May work with Office Head or Human Resources on personnel issues. This includes being familiar with employment law and being the "front line" representative to deal with office issues.
    • Accounting contact for processing of invoices, reviewing and approving employee expense reports.
    • Work with Marketing on the coordination of events, press releases, and publications.
    • Coordinate with IT to ensure all employees have proper computer and phone equipment, access to systems, enabled/disabled etc. Limited technical support for computers and servers.
  • Provide administrative and production support including typing correspondence (letters, memos, reports), mailings, handling phone calls, scheduling appointments and conference calls, etc.
  • Manage itineraries for Office Head and internal meetings and make travel arrangements.
  • Provide administrative and production support to Office Head.
  • Must be able to work overtime occasionally on short notice.
  • Other duties as assigned.

Experience Required
  • Three to Five years of previous administrative experience.
  • Experience with accounting, human resources, IT and facilities management is preferred.
  • Previous office management with Real Estate/Finance background experience preferred.
  • Excellent communication, organizational, grammatical, and time-management skills.
  • Ability to be an independent worker with a team player attitude.
  • Ability to multitask and effectively prioritize work requests.

  • College degree required.

Computer Skills
  • Intermediate working knowledge of Word, Excel and PowerPoint, Windows.

Vaccination Requirement

Vaccinations are not currently required for this position but requirements may change based on government legislation.


What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected] This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
More Information on JLL
JLL operates in the Financial Services industry. The company is located in Chicago, IL, Seattle, WA, Sacramento, CA, San Francisco, CA, Brea, CA, San Diego, CA, Las Vegas, NV, Phoenix, AZ, Denver, CO, Dallas, TX, Austin, TX, San Antonio, TX, Houston, TX, Miami, FL, Jacksonville, FL, Atlanta, GA, Nashville, TN, Charlotte, NC, Raleigh, NC, Minneapolis, MN, Washington, DC, Baltimore, MD, New York, NY, Boston, MA, Pittsburgh, PA and Columbus, OH. JLL was founded in 2022. It has 66101 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 3 open jobs at JLL, click here.
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