Responsibilities

Analyzes and interprets data to initiate and facilitate implementation of solutions for process, quality and procedural improvements within the Enterprise Revenue Cycle and Mayo Clinic by understanding Enterprise Revenue Cycle operations, processes, systems, regulations, clinical practice, payer changes and data. Analyzes, designs, and redesigns processes, work flow, and systems to ensure quality, effectiveness and efficiency, identifies resource impact, and manages the implementation cycle. Leads and facilitates process improvements by understanding system dependencies. Participates in the design, development, testing, implementation, training and maintenance of new business process and system applications with Systems Services staff; coordinating operational input and resources. Leads effective meetings, work groups, and committees which include participants throughout Mayo Clinic to facilitate and negotiate issues with institutional impact. Specifies and acquires resources for project completion. May serve as primary resource for Enterprise Revenue Cycle. Possesses ability to make appropriate decisions regarding complex operational issues having an Enterprise Revenue Cycle or Mayo Clinic impact. Interacts collaboratively with various departments to support and direct activities and work flows. Collaborates with leadership to resolve Enterprise Revenue Cycle issues. Partners with appropriate areas to ensure compliance with federal and state requirements. Works with external vendors and/or internal stakeholders as a subject matter expert to
analyze issues and resolutions. Mentors and develops staff. Maintains knowledge of current health care environment. May need to present before local, state and national conferences and user group meetings. Ensures changed processes are incorporated into training and internal control materials for Enterprise Revenue Cycle staff and other users. Provides regular updates to senior leadership. Solicits and makes key decisions. May provide direct supervision to staff. Understands and is accountable for ensuring a control environment is maintained to preserve Mayo's Standard of Ethics and minimize the financial and legal risks for Mayo. May work evening and weekend hours and travel as needed.

Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Qualifications

Bachelors with 7 years of relevant experience or Masters with 3 years relevant experience. Relevant experience is considered in Finance Revenue Cycle, or Healthcare.

Additional Qualifications

Preferred knowledge and experience in Project Management. Extensive knowledge of physician and hospital billing systems for Governmental, managed care and commercial payers. Customer-service oriented, timely in responses to requests for service/information, able to manage multiple tasks and priorities, have the ability to work independently and possess leadership skills. Requires knowledge of revenue cycle systems.

Site Description

Over the next four years, Mayo Clinic is making significant investments in both the physical and technological future of health care, through doubling the size of the Mayo Clinic campus in Phoenix, inclusive of practice, education, and research activities. Mayo Clinic's campuses in Arizona are located in Phoenix and Scottsdale, in the beautiful Sonoran Desert. The region is known as the Valley of the Sun, a metropolitan area with more than 4 million residents in 25 cities and towns.

With Phoenix being the fifth largest city in the nation, this sunny "desert metropolis" offers the amenities of a big city in the midst of a strikingly beautiful, rugged, southwest landscape.

Scottsdale frequently earns praise as a highly desirable place to live. The city's more than 200,000 residents enjoy a vibrant mix of culinary hot spots, arts and entertainment, professional and collegiate sports teams, and community resources. The region's desert climate promotes an outdoor lifestyle with a full complement of sports and recreation.

Why Mayo Clinic?

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2021-2022) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you'll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.