Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position Description:
The Financial Services Representative provides day-to-day financial services support ensuring quality information to facilitate accurate billing. Insurance verification for all patients. Verification to be done via HDX, Envoy, capitation lists, and or calling carrier. Informs patient of the Penn Medicine financial policy and of the financial requirements of the visit. Ensures all patients have referrals prior to entering charge visit into IDX. Reviews batches before encounters are posted to system to ensure proper coding for reimbursement. Updates patients' registration for any changes to demographics or insurance information to ensure reimbursement for services. Verifies all professional courtesies and arrange payment plans at patient's request. Acts as liaison between practice and Central Billing Office to resolve billing issues. Enters charge batches into IDX. Performs charge and cash reconciliation on all batches entered into IDX. Ensures all charge batches are received daily. Provides financial analysis and counseling to resolve patient financial issues. Works all monthly edit and rejection reports in a timely manner. Works pre-collections reports on a monthly basis. Requests charts and copy office/operative notes for workers compensation and auto claims. Reviews of patients' accounts for Accounts Receivable follow up.

Minimum Requirements:
The qualified candidate must have a High School Diploma or equivalent. IDX and SMS certifications; IDX Scheduling certification.

Additional Information:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Penn Medicine http://www.pennmedicine.org/careers/

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.