Financial Operations Analyst at Skillsoft (Remote)

+1 more | Remote
Sorry, this job was removed at 6:18 p.m. (CST) on Saturday, June 25, 2022
Find out who’s hiring remotely Nationwide
See all Remote jobs Nationwide
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Financial Operations Analyst

At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, real. Join us in our quest to democratize learning and help individuals unleash their edge. 


The primary role of the Financial Operations Analyst is to provide day-to-day execution of assigned billing, invoicing and reconciliation activities related to our training deliveries and subscription offers. This position is responsible and accountable for the order to invoice activities with a commitment to delivering operational excellence and providing exceptional customer experiences. This individual will work closely with the Financial Operations team regarding accurate documentation of billing processes/procedures, trends, account maintenance, data validation, order management, accounts receivable/collections and customer support. This role ensures delivery of excellent customer service through accurate invoicing and coordinating with key stakeholders to proactively address billing inquires. The Financial Operations Analyst completes and documents all billing accurately and on time.


· Documents and executes the billing process for assigned key vendors, partners and customer programs and engagements.

· Executes billing activities with accuracy & timeliness (e.g. understands and thrives on the time sensitive nature of billing). Delivers First Time Right Accuracy and Timeliness at a high-performance level (e.g. 99.999%)

· Prepares and issues invoices to customers, partners and vendors (e.g. via portal and/or email)

· Documents, reconciles and reports on all assigned billing accounts on a weekly and monthly basis

· Engages with AR and cash applications team to ensure that cash is applied in an accurate and timely manner to all invoices billed.

· Communicates consistently, quickly and effectively with internal and external stakeholders to ensure invoices and supporting documentation are correct and open items are resolved in a timely manner

· Maintains an audit trail of the entire billing process (e.g. sending invoices details, cash collections related to invoices, etc.)

· Ensures billing parameters are executed in alignment with the customer's, vendor's or partner's Contractual Agreement and programs as applicable for our large key strategic accounts

· Assists with collection team activity to ensure timely cash collection per invoice due dates

· Provides excellent service to key stakeholders and delivers continuous improvement of the billing process

· Provides accurate data input (contacts/accounts) to ensure customer data integrity

· Communicates, researches and resolves billing discrepancies proactively.

· Support various aspects of the monthly financial reporting to include analysis of open billing detail

· Additional billing/invoicing /projects as assigned


 · Skilled in billing, reconciliation, reporting, and analysis

· Excellent oral and written skills required

· Self-starter with a knack for being meticulous, detail oriented, and organized

· Proficient in MS Excel (Vlookups, pivot tables, file merge, etc.)

· Ability to assimilate information from a variety of resources in a clear and concise manner

· Strong customer service skills

· Troubleshooting and problem-solving skills

· Attention to detail

· Ability to engage with senior/middle management level

· Expertise in using Process and Six Sigma methodology

· Experience with major ERP system (Microsoft, Oracle, SAP, etc.)


Personally Accountable for Team Success. We unleash our edge together.

Confident Achievers. We are bold.

Intellectually Curious. We are sharp.

Adaptable, Agile & Resilient. We are driven.

Customer First. We are real.

As a federal contractor, Skillsoft requires all team members working in the United States to be fully vaccinated against COVID-19. Additionally, any Skillsoft team member traveling to the United States for business will also need to be fully vaccinated against COVID-19.


Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft and SumTotal are partners to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, and the SumTotal suite for Talent Development, which offers measurable impact across the entire employee lifecycle. Learn more at

Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft (US) Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.

Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • PowerBiAnalytics
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM

An Insider's view of Skillsoft

What are some social events your company does?

It really varies...we've celebrated the Superbowl, Red Sox Opening Day, National Chocolate Chip Day and Employee Apreciation Day to name just a few. We also have lots of contests such as Halloween Costumes & Ugly Holiday Sweaters. Of course, there is our big Summer Outing (with unlimited Kimball Farm ice cream:)) and our Annual Holiday Party!!


Office Manager

How do you make yourself accessible to the rest of the team?

The short answer is: transparently and often! UX at Skillsoft is part of the Product organization and as such is perfectly and uniquely positioned to facilitate converging efforts and conversations. We help connect different points of interest and intelligence that all need to be on the same page on every project and exploration.


Director, User Experience

What are Skillsoft Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Online course subscriptions available

More Jobs at Skillsoft

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Skillsoft's full profileSee more Skillsoft jobs