Financial Crimes Quality Assurance Analyst at Varo Bank (Charlotte, NC)

| Charlotte, NC
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Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured, and designed for the way our customers live their lives.
A bank for all of us.
Varo’s Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Sanctions program is made up of forward-thinking creative and enthusiastic individuals, who are constantly striving to safeguard the financial sector from misuse and provide actionable intelligence to law enforcement. We are looking for a new colleague to join the Financial Intelligence Unit (FIU) in a Quality Assurance capacity within the BSA Office at Varo. This is a unique opportunity to get in on the ground floor and help build the risk framework for Varo, the bank of the future. 
This role will be a Quality Assurance Analyst in Varo’s Financial Intelligence Unit (FIU). Our FIU supports various AML processes, including transaction monitoring alert/case investigations, Enhanced Due Diligence (EDD) reviews of high-risk customers, information sharing and law enforcement requests, and Suspicious Activity Report (SAR) filings. This person will collaborate with the FIU Director, Manager and Leads to ensure that the quality of investigations and analysis conducted within the FIU consistently meet or exceed a high standard; supporting the overall BSA/AML program mission and goals. 
If you are looking for an opportunity to make AML investigative processes better and look at data as the solution, this role will provide you an opportunity to help build the program at the first all-digital national bank in the United States. If you are not afraid of new challenges, passionate about safeguarding the financial sector, and protecting Varo and its customers, then we want to hear from you!


  • Enjoy working in an entrepreneurial environment and who are self-starters who can grab responsibility and run with it
  • Like doing quality assurance reviews of analytical/investigative work in a fast-paced, dynamic, and innovative environment
  • Bring consistency, attention to detail, and structure to a newly developed organization while leveraging data to innovate and reduce Financial Crime and Operational risks



  • Develop, coordinate, and execute quality assurance reviews for the FIU’s overall investigative processes, alert/case documentation, and SAR filings to ensure compliance with regulatory requirements and internal policies and procedures
  • Prepare reporting metrics, which includes analysis and trends of findings, and collaborate with the leadership team to communicate trends identified and provide recommendations for improved consistency and quality 
  • Identify and assist in the development of procedures or controls to mitigate risks associated with quality
  • Monitor the adequacy and effectiveness of policies, procedures, processes, initiatives, internal controls, and case management functionality in support of the FIU’s program
  • Provide process and procedure training to FIU new hires, highlighting the standards required for each workflow



Nobody can be great at everything, but we’re looking for candidates who are extraordinary at: 
  • Worked in other FinTech’s or innovative Financial Institutions, with prior experience in BSA/AML regulations and Financial Crime Compliance
  • 4+ years of prior transaction monitoring & surveillance or enhanced due diligence investigations experience in anti-money laundering (AML), counter-terrorism, anti-bribery, and/or anti-fraud experience
  • 2+ years of prior quality assurance/control/review experience, preferably in the financial crimes space
  • Experience reviewing alerts, conducting case investigations, and drafting/filing Suspicious Activity Reports (SARs)
  • Ability to get work done, knowing when to use judgement to make risk based decisions with current (and sometimes limited) information
  • Ability to prioritize work flows, ensure deadlines are met
  • Excellent written and verbal communication skills, interpersonal and collaborative skills, and exceptional attention to detail
  • Prior relevant experience: You’ve done this before, can bring that experience to the table and hit the ground running
  • Team Player: True team player that is “humble, hungry, and smart” in all you do
  • Sense of Humor: This work is serious business, but you also know how to have fun and bring in tactful levity while working hard.



  • Ability to spot patterns, gather data and articulate findings in a concise meaningful summary 
  • Proficiency with G-Suite (Google Docs, Google Sheets, Google Slides etc.) and Slack
  • Ability to communicate with all levels of management and staff
  • Experience managing multiple deliverables in a fast-paced, high volume environment
  • Demonstrates a strong sense of ownership and thought-leadership
  • Familiarity and proficiency with data analysis (e.g., SQL, Python, Excel pivot tables, etc.)
  • A very high level of intellectual curiosity and a growth mindset



About Varo
Varo launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We’re a new kind of bank – all digital, mission-driven, FDIC-insured, and designed around the modern American consumer. 
As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.
We are growing quickly in our hub locations of San Francisco, Salt Lake City, and Charlotte along with colleagues located across the country. We have been recognized among Fast Company’s Most Innovative Companies, Forbes’ Fintech 50, and earned the No. 7 spot on Inc. 5000’s list of fastest-growing companies across the country.
Varo. A bank for all of us.
Our Core Values
- Customers First
- Take Ownership
- Respect
- Stay Curious
- Make it Better
Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Beware of fraudulent job postings!
Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo. If you suspect you have received a phony offer, please e-mail [email protected] with the pertinent information and contact information.


More Information on Varo Bank
Varo Bank operates in the Fintech industry. The company is located in San Francisco, CA, Draper, UT and Charlotte, NC. Varo Bank was founded in 2015. It has 1000 total employees. It offers perks and benefits such as Volunteer in local community, Friends outside of work, Eat lunch together, Open door policy, Team based strategic planning and Open office floor plan. To see all 13 open jobs at Varo Bank, click here.
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