Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
In this role you will be part of an exciting group, dedicated to the balancing and reconciling settlement activities for the Settlement Investigations team serving merchant and FI businesses. This role requires a small amount interaction and networking with our internal colleagues to trouble shoot issues that may arise and/or assist in successfully navigating through the waters of constant change. Our team's focus is on internal and operational functions and is committed to provide the best experience to our internal and external clients by encouraging positive culture, team work and simplifying processes.
What you will be doing
You will work under moderate supervision and follow standard procedures and written instructions to accomplish assigned tasks. Resolve routine questions and problems, and refers more complex issues to the team lead or team manager. Consult with senior peers on processes and issues to learn through experience.

• Utilizes internal and external settlement systems and data to perform tasks.
• Monitors and/or processes payments and payment files in conjunction with settlement procedures and policies.
• Works with internal colleagues and service providers to resolve out of balance conditions, funds movement errors and/or transaction processing inquiries
• Daily settlement reconciliation tasks

What you bring:

• High School diploma and experience in an office setting
• Ability to analyze data, explain results and demonstrates good business judgement
• Proficient in the use of Microsoft Office, especially Excel
• Attention to detail, accuracy; ability to maintain confidentiality - demonstrates risk awareness and compliance
• Ability to multi-task in an organized manner, adjust schedules and prioritize as needed to meet firm deadlines in a fast-paced environment
• Communicates ideas both verbally and in written form effectively and in a professional manner

Added bonus if you have

• Experience in the payments / banking industry
• Knowledge of cash management, financial analysis, account reconciliation and balancing processes
• Knowledge of banking and transaction processing (i.e. ACH, wire, debit and credit card processing)
• Strong technical acumen
• Process efficiency/improvement acumen or discipline

What we offer you

• Attractive benefits including private medical cover, dental cover, and travel insurance
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your technical skillset

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Vaccination Requirements
All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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