Finance Associate
Drift is the world’s first and only conversational marketing and sales platform. More than 50,000 businesses use Drift to provide a modern buying experience for potential customers, generate more qualified leads, and dramatically accelerate the sales cycle.
As a Finance Associate on our Revenue Operations team, your role involves the day to day functions of billing, collections and accounts receivable. This role requires the ability to resolve questions on the fly and the ability to juggle through different scenarios. Your customers are both internal and external. You will work on projects independently and be ready to keep up with change in processes day to day. We are looking for a quick learner who is capable of grasping and retaining information in a high volume transactional environment that is constantly changing.
What you’ll be doing on the finance team at Drift:
- Review contracts and order paperwork for completeness and accuracy
- Ensure accurate and timely recording of sales transactions in Salesforce
- Generate, review, and track invoices across Drift’s customer base
- Partner with the customer team to collect on past due invoices and resolve customer billing inquiries
- Compose thoughtful, personalized responses for a variety of customer requests – both internally and externally
- Assist with system implementation and optimizations
- Work with the team to identify areas of improvement in quote to cash process to accelerate order processing and improve sales efficiency
About you and what type of skills you’ll need:
- You’re a self-starter with a voracious appetite to learn and grow
- You know when something is over your head and are not afraid to ask for help
- You are skilled at explaining technical problems succinctly and clearly
- You are a team player
- Super strong attention to detail
- Must possess strong written and verbal communication skills
- Ability to adapt to rapidly-changing environments and work with cross-functional teams
- Bachelor's degree with coursework in accounting or business management
Bonus
- Experience with Salesforce
- Experience with Netsuite
Drift is committed to being an equal opportunity employer
We know that applying for a new job can be intimidating. But guess what? At Drift, there is no such thing as a “ideal candidate.” We believe in the power of teamwork -- and in the desire to learn something new every day. We believe in hiring people, not just skills. Take it from our CEO.
If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! Whatever skills you bring to the table or background you’re coming from, we welcome you to start a conversation with us. We need your unique perspective for our continued innovation and success. We’re looking forward to learning more about you!
Drift is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected]