Job Description

The Facilities Supplier Maintenance Program Manager position is responsible for assisting on the strategic direction and ownership of the tactical execution of day to day oversite of all maintenance activities and services in support of all company facilities operations, repairs and maintenance activities to support the Construction Operations Group. This position can reside in any Regional Office within the COG and will report directly into the COG Team Leader Facilities Operations and Maintenance. Maintains and manages relationships with our service providers and works to improve their performance and migrate them from a vendor-supplier mentality into a partnership environment. Assists the leadership team and other stakeholders to transition services into a trade disciplinary based service delivery programs with Total System Ownership accountability that foster consistent company practices for all preventive maintenance and repairs support services.

Responsibilities:

• Implement and maintain cost effective preventative Maintenance to extend equipment life, to maximize facility and equipment life cycle expectancy
• Works with the COG Team Leader Facilities Operations and Maintenance and the Facilities Operations Teams to reduce the cost of building maintenance, increase service level agreements and increase uptime of building infrastructures.  
• Creates programs to extend the useful life of our equipment while reducing the cost to maintain it.
• Works to establish best practices to reduce equipment down time.
• Monitors equipment repair history and recommends replacement when costs exceed present value.
• Support of energy management activities, leading processes for continued improvement of our energy efficiency and reduction in cost to operate.
• Participates and supports the COG Team Leader Repair & Maintenance in third-party supplier review meetings to assess service levels, opportunities for savings, and areas for improvement; recommends contract changes and/or terminations where warranted.
• Manages applicable compliance and regulatory programs as required

Professional Knowledge:

• Expert understanding of building and facilities operations and maintenance programs and cost effective preventive maintenance programs for equipment.
• Ability to work effectively in a team environment- fostering a culture of excellence and accountability
• Understanding of food store operations, engineering, equipment and merchandising
• Excellent planning, organizational, communication skills
• Ability to effectively organize and handle multiple small projects.
• Experience planning budgets and tracking expenses, and performing equipment life-cycle cost analyses
• Ability to manage multiple Service Trades in a diverse environment with a focus on customer service
• Clear understanding of facilities infrastructures, MEP-R-HVAC equipment, and store level production equipment
• Self-directed and ability to problem solve
• Strong work ethic and high standard of service
• Proficiency in all Microsoft Office applications (Excel, Word, Project, etc.), Access, web-based applications and ability to learn custom applications
• Strong knowledge of Whole Foods Market brand integrity

Consultation

• Conveys and / or consults on issues of moderate to significant complexity.
• Regularly interacts with colleagues or customers up to the senior leadership level.

Teamwork & Collaboration:

• Provides cross functional support to Facilities Operations as needed
  • Provides function-wide process advice and insight
  • Consults with and advises senior-level stakeholders and leaders.

Organization & Industry Acumen:

• Leverages customer, market, and industry understanding to drive cost effective solutions and assist on decisions and recommendations.
• Demonstrates exceptional knowledge of the WFM product mix, supply base, and retail operations.

Education & Experience:

• BA/BS degree and 2-4 years’ relevant experience OR equivalent combination of education and relevant experience

Physical Requirements / Working Conditions

• Must be able to perform essential responsibilities with or without reasonable accommodations.
• This position may require up to 30% travel

The wage range for this position is $57,600.00 - $86,400.00 Annual, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.