Director of FP&A

| Los Angeles, CA | Remote
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About the Position:
The FP&A Director will be a key member of the Finance Team responsible for utilizing both quantitative and qualitative analyses of all operational aspects of the company in order to evaluate the company’s progress toward achieving its financial goals. The person filling this position will play a critical role in considering economic and business trends, reviewing past company performance, and anticipating obstacles and potential issues, all with an eye toward forecasting the company’s future financial results. This person will work cross-functionally with other departments in the execution of the role’s duties

About Us:
ChowNow is the leader in powering branded online ordering systems for independent restaurants across North America – via websites, Google, Instagram, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. At the same time, we are rapidly expanding our entirely commission-free marketplace to support local restaurants nationwide. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace. 

Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace and the kind of mission, that appeals to you, we’d love to talk. 

Together we can preserve neighborhood flavor, one restaurant at a time.

Specifically, you will:

  • Create, update, and maintain financial models and detailed forecasts of ChowNow’s future operations
  • Work directly with the Chief Financial Officer on assessing new business lines and revenue opportunities with a financial lense
  • Assess and track ChowNow’s overall financial health, primarily by using key financial ratios common to SaaS companies and consumer marketplaces
  • Track and evaluate Key Performance Indicators (KPIs), financial metrics and benchmarks
  • Determine gross margin and net margin contributions of our products or product lines
  • Examine and evaluate the cost-efficiency of each department, in light of what percentage of the company’s financial resources each department consumes
  • Work with individual departments to prepare budgets and consolidate into ChowNow’s overall corporate budget
  • Compare historical operating results against budgets and forecasts, and perform variance analyses to explain differences in performance and make improvements going forward
  • Consider opportunities for ChowNow to expand or grow; map out growth plans, including capital expenditures investments, and acquisitions. 
  • Evaluate new investments or products by looking at return on investment analyses
  • Build monthly and quarterly reporting packages for senior management team and the Board of Directors
  • Prepare merger, acquisition, and valuation analyses as needed 
  • Build relationships with peers and financial leaders across the organization
  • Assist in preparing management presentations, highlighting the Company’s financial performance
  • Assist Investor Relations with quarterly earnings and other external communications

Within 30 Days, You’ll:

  • Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
  • Have met with the broader team, and established relationships with your colleagues in the Finance Department and peers in departments you’ll be working closely with
  • Work with Finance leadership to understand current forecast model and regular financial reporting needs
  • Develop an understanding of the complex interrelationship between revenue drivers and spend, and how to capture those dynamics in an optimized model

Within 60 Days, You’ll:

  • Train under Finance leadership to update and maintain current forecast model
  • Work with our Data team (Team DnA) to develop and generate regular financial reporting
  • In partnership with Finance leadership, evaluate software stack for FP&A team

Within 90 Days, You’ll:

  • Share ownership of the company’s financial model 
  • Provide monthly financial updates to investors on company’s performance
  • Conduct quarterly budget to actual reviews with the company’s various departments
  • Provide insights and recommendations gained from various analyses

You Should Apply If:

  • You have 5+ years experience in a FP&A, Accounting, Investment Banking, or Management Consulting role
  • You have advanced Excel and PowerPoint skills; experience with financial modelling
  • Marketplace and/or SaaS experience a big plus
  • You have a high attention to detail as deliverables will often be presented to senior management where accuracy is essential
  • You have strong presentation skills as you will be required to communicate complex information in a simplified manner
  • You have strong interpersonal and communication skills with the ability to interact with employees of all levels
  • You’re eager to learn in a fast-paced environment and you’re not afraid to ask probing questions
  • You have a proven ability to thrive in a dynamic environment under short timelines and changing priorities
  • You are analytically minded and able to make data-driven decisions
  • You are trustworthy and demand the same of coworkers

About Our Benefits:

  • Competitive Salary
  • Ongoing training and growth opportunities.
  • A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
  • A remote first culture and monthly stipend offering flexibility to work where you want and how you want.
  • Rock solid medical, dental, and vision plans.
  • Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
  • 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
  • 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
  • 401(k) Matching
  • Employer-contributing student loan assistance program.
  • Commuter benefits (including Uber Pool).
  • Employee Stock Incentive Plan.
  • Pet insurance for your fur babies
  • Quarterly Industry Speakers Series.
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
  • Enough freedom to spread your wings while still holding you accountable.
  • Fully stocked kitchen and cold brew on tap.

ChowNow takes the health and safety of our team seriously. Effective December 1, 2021, we will require all employees to have been vaccinated against COVID-19. We strongly believe that this is the best way to protect our employees, families, clients, and communities. All requests accommodations will be considered.
 
As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
 
Read here about your California privacy rights.
 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • WebpackLibraries
    • EnzymeLibraries
    • BottleFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

An Insider's view of ChowNow

What are some social events your company does?

Where do I begin?! There’s the ChowNow book club, running club, DineNow, our coffee-match program... Basically if there’s a will, there’s a way to integrate and meet just about anybody! DineNow is a favorite of mine where every month we mark our calendars and head out to a local LA restaurant for a delicious reminder of why our work is so valuable.

Andrew

Recruiter

How has your career grown since starting at the company?

Starting as a graphic design intern and now working as a front-end developer I can definitely attest to ChowNow being an amazing place to grow your career. I've been here a little more than 5 years, and am still growing constantly both personally and professionally.

Kim

Senior Front End Engineer

How do your team's ideas influence the company's direction?

As ChowNow’s Director of Client Operations, my teams are responsible for handling the implementation of our products and services into restaurants. Because we interact with restaurants every day, we are able to act as informants to ChowNow and help drive our product and services roadmap to solve the most pressing problems our client's encounter.

Stephanie

Director of Growth Operations

How does your team reward individual success?

Individual success is more than metrics. It’s about being celebrated by your peers when you work hard to accomplish your goals. This takes different forms like winning Weekly Spotlight—or the Frog Trophy, which goes to the top performer because everyone deserves to be recognized for their accomplishments and celebrated amongst the company.

Angie

Lead Customer Support Representative

What are ChowNow Perks + Benefits

ChowNow Benefits Overview

Competitive Salary
Ongoing training and growth opportunities.
A "Best Place to Work" winner multiple times where we focus on creating a great employee experience
Rock solid medical, dental, and vision plans.
Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
6 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 6 Weeks of Paid Pregnancy Leave.
401(k) Matching.
Employer-contributing student loan assistance program.
Commuter benefits (including Uber Pool).
Employee Stock Incentive Plan.
Pet insurance for your fur babies
Quarterly Industry Speakers Series.
Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
Enough freedom to spread your wings while still holding you accountable.
Fully stocked kitchen and cold brew on tap.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications
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