ABOUT US:

ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides a commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others. And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners and the same goes for our culture.

Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark. As we expand to new markets, while scaling responsibly, those opportunities to create, build, and grow will only increase. 

Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time. 

ABOUT THE POSITION:

The FP&A Director will be a key member of the Finance Team responsible for utilizing both quantitative and qualitative analyses of all operational aspects of the company in order to evaluate the company’s progress toward achieving its financial goals. The person filling this position will play a critical role in considering economic and business trends, reviewing past company performance, and anticipating obstacles and potential issues, all with an eye toward forecasting the company’s future financial results. This person will work cross-functionally with other departments in the execution of the role’s duties

This is a remote position based in California.

WHAT WE LOVE ABOUT YOU:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

WHAT SUCCESS LOOKS LIKE: 

Specifically, you will:

• Create, update, and maintain financial models and detailed forecasts of ChowNow’s future operations
• Work directly with the Chief Financial Officer on assessing new business lines and revenue opportunities with a financial lense
• Assess and track ChowNow’s overall financial health, primarily by using key financial ratios common to SaaS companies and consumer marketplaces
• Track and evaluate Key Performance Indicators (KPIs), financial metrics and benchmarks
• Determine gross margin and net margin contributions of our products or product lines
• Examine and evaluate the cost-efficiency of each department, in light of what percentage of the company’s financial resources each department consumes
• Work with individual departments to prepare budgets and consolidate into ChowNow’s overall corporate budget
• Compare historical operating results against budgets and forecasts, and perform variance analyses to explain differences in performance and make improvements going forward
• Consider opportunities for ChowNow to expand or grow; map out growth plans, including capital expenditures investments, and acquisitions. 
• Evaluate new investments or products by looking at return on investment analyses
• Build monthly and quarterly reporting packages for senior management team and the Board of Directors
• Prepare merger, acquisition, and valuation analyses as needed 
• Build relationships with peers and financial leaders across the organization
• Assist in preparing management presentations, highlighting the Company’s financial performance
• Assist Investor Relations with quarterly earnings and other external communications

Within 30 Days, You’ll:

• Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
• Have met with the broader team, and established relationships with your colleagues in the Finance Department and peers in departments you’ll be working closely with
• Work with Finance leadership to understand current forecast model and regular financial reporting needs
• Develop an understanding of the complex interrelationship between revenue drivers and spend, and how to capture those dynamics in an optimized model

Within 60 Days, You’ll:

• Train under Finance leadership to update and maintain current forecast model
• Work with our Data team (Team DnA) to develop and generate regular financial reporting
• In partnership with Finance leadership, evaluate software stack for FP&A team

Within 90 Days, You’ll:

• Share ownership of the company’s financial model 
• Provide monthly financial updates to investors on company’s performance
• Conduct quarterly budget to actual reviews with the company’s various departments
• Provide insights and recommendations gained from various analyses

You Should Apply If:

• You have 5+ years experience in a FP&A, Accounting, Investment Banking, or Management Consulting role
• You have advanced Excel and PowerPoint skills; experience with financial modelling
• Marketplace and/or SaaS experience a big plus
• You have a high attention to detail as deliverables will often be presented to senior management where accuracy is essential
• You have strong presentation skills as you will be required to communicate complex information in a simplified manner
• You have strong interpersonal and communication skills with the ability to interact with employees of all levels
• You’re eager to learn in a fast-paced environment and you’re not afraid to ask probing questions
• You have a proven ability to thrive in a dynamic environment under short timelines and changing priorities
• You are analytically minded and able to make data-driven decisions
• You are trustworthy and demand the same of coworkers

About Our Benefits:

• Competitive Salary
• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
• A remote-first culture and up to $450 office equipment reimbursement to enable you to do your best work by setting up your home office. 
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching
• Employer-contributing student loan assistance program.
• Commuter benefits (including Uber Pool).
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies
• Quarterly Industry Speakers Series.
• Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.
• Fully stocked kitchen and cold brew on tap in our satellite offices

ChowNow takes the health and safety of our team seriously and requires all employees to be fully vaccinated for COVID-19 prior to starting work. We strongly believe that this is the best way to protect our employees, families, clients, and communities. All requests for accommodations will be considered.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

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