Director, Digital Engagement (Financial Services) - Remote at EPAM Systems

| Philadelphia, PA +80 more | Remote
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We are hiring a Director, Digital Engagement aligned to our Financial Services business unit, who has experience designing and developing innovative digital solutions that solve complex business problems. Here at EPAM, we fully recognize that our people are the source of our success, and we are committed to helping EPAMers achieve their goals by offering various opportunities for skill development, career progression, and a supportive work environment where you can truly thrive! If you want to learn more, apply now!
Req.#346814562
RESPONSIBILITIES
  • Serve as the digital engagement lead, aligned to our Financial Services domain, responsible for creating digital strategies and program/product roadmaps, working directly with clients to position engagements and EPAM for success
  • Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients' business and initiatives
  • Responsible for shaping digital CX solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
  • Understand the full end-end product life cycle, from initial product design strategy through to UX Design, development, and release, working closely with program management to ensure successful delivery through an integrated delivery model
  • Orchestrate digital transformation and product solutions, teams, strategic roadmaps, data-driven experience design, platform implementation, and continuous improvement/optimization programs
  • Develop effective relationships with clients as well as key internal executives, BU heads, Account Managers, Solution SME's, Sales, and Delivery Leaders to maximize growth within an account/client portfolio
  • Drive digital revenue within the client portfolio by identifying opportunities and influencing EPAM's CX services
  • Support sales and pre-sales activities by assessing digital opportunities, responding to RFP's, creating proposals and presentations, establishing relationships with clients and prospective clients, and helping to close / sign new deal
  • The performance scorecard will include achieving target revenue goals, meeting target billable utilization and contributing to EPAM and Digital Practice people initiatives

REQUIREMENTS
  • 8+ years of demonstrated success in developing and growing client relationships and leading teams delivering end-to-end solutions
  • Domain expertise in Financial Services required
  • Strong problem solver and creative thinker with gravitas
  • Ability to operate at a strategic level yet being close enough to the details to add value to clients and be a real support to the team
  • Experience managing and monitoring performance metrics across large scale accounts and account portfolios
  • Exceptional management skills and superb oral and written communication, with strong presentation abilities
  • Strong digital knowledge or experience with particular emphasis on strategy, consulting, team management and product development
  • Proven ability to manage client engagements under high stress to successful completion

BENEFITS
  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • Employee Stock Purchase Program

ABOUT EPAM
  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

ADDITIONAL
  • This position operates in a remote capacity, but you must live within driving distance to an EPAM office. Your recruiter will discuss specific details about work location during the initial interview process
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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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    • Microsoft TeamsCollaboration
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    • Microsoft ProjectProject Management

An Insider's view of EPAM Systems

How would you describe the company’s work-life balance?

I joined EPAM Switzerland in 2013 after returning from maternity leave. I was looking for an opportunity which would provide flexibility and on the other hand enable me to grow and be challenged in my professional life and career. During the past 5 years, EPAM has supported me to reach this balance and support is ongoing.

Nora

Director, Business Operations

How has your career grown since starting at the company?

EPAM gave me a fresh start and a great opportunity. From the first day, I was given the support I needed from my mentors to feel that anything is possible. At EPAM, I had the rights tools, support and drive to know that I could really grow my career here.

Ariani

Data Scientist

How do your team's ideas influence the company's direction?

Our team is constantly looking for ways to improve our ability to deliver to the customer and ways to provide our people with a great work environment and career opportunities. Through involvement with different practices within the company, we provide meaningful feedback and ideas to enhance and better target our solutions to our customer needs.

Martin

VP, Technology Solutions

What does career growth look like on your team?

EPAM has a great learning and development ecosystem backed by plenty of resources and colleagues willing to volunteer their time as mentors. The company is also willing to invest in the training of junior engineers and designers, which to me shows great foresight and belief in the high potential and fresh perspectives that young people can bring.

Nicholas

Senior Resource Development Administrator

What are EPAM Systems Perks + Benefits

EPAM Systems Benefits Overview

EPAMers enjoy a flexible and casual work environment, excellent benefits and endless opportunities to thrive. In addition to health benefits, a 401(K) matching program and paid time off, EPAM offers so much more, including:
- Competitive Salary & Bonus Program
- Career Development Opportunities
- Tech Community Meet-Ups & Hackathons
- Access to LinkedIn Learning Solutions
- Cutting-edge Internal Tools
- Volunteer & Mentoring Programs
- Travel & Relocation Opportunities
- Employee Discounts

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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