Octane is a Fintech company whose mission is to connect people with their passions. The transaction process for large purchases such as powersports, RVs, boats, and home improvements is slow and frustrating, but Octane is changing that through automated underwriting, innovative credit products, and financing through our in-house lender Roadrunner Financial. Octane reaches millions of enthusiasts through editorial brands like Cycle World and Cycle Volta and helps consumers buy their favorite products with instant, frictionless financing on Octane.co. Octane is revolutionizing lending in under-served verticals that account for tens of billions of dollars in annual transactions.

Octane is gaining traction quickly with customers, as evidenced by growth in originations through our platform of more than 2X year-over-year. Octane works with more than 3,500 merchants in the USA and offers promotional financing with low rates for 40 OEM brands. Because we’re the platform and the lender, we have both high growth and positive unit economics - rare for a fintech. We have raised more than $139M in venture capital from leading investors such as IA Ventures, Valar Ventures, and Contour Venture Partners, and our lending securities are rated AA by S&P.

As part of the Credit Operations team at Roadrunner Financial you will be immersed in the day-to-day operations of the deal closing process. This position will be based out of the Irving office and will report to the Supervisor of Credit Operations. We are currently looking for candidates to work on the following shifts only: 10 AM - 7 PM CST & 12 PM - 9 PM CST. 

Specifically, you will:  

• Collect and accurately review and verify applicant's personal information and financial records for the loan in an efficient and timely manner while adhering to company policies and underwriting guidelines.
• Evaluate the information on the loan application against various lending standards to determine if the loan applicant should receive the loan amount requested and closely inspect application documentation for suspicious or fraudulent activity.
• Operate as quickly and effectively to ensure quick response time for Dealer partners with the ability to multitask, prioritize, and manage a large volume of tasks while providing excellent customer service and strong attention to detail.
• Understand all of the various loan programs, platform functionality, and proprietary decisioning engine/mode while being able to provide thorough explanations of declines; and corresponding DTI & PTI caps. 
• Confidently explain the regression model as it pertains to loan decisioning and loan terms, be comfortable walking dealers through using the platform and structuring deal terms. 
• Communicate externally with our Dealership partners  in regards to the status of reviewed loan applications including both inbound and outbound Dealership and Customer calls, chats, and emails.
• Identify potential fraud based on red flags and escalate for review.

Requirements:

• 1 - 6 years of experience in Loan Processing, Underwriting, or Funding. Preferably in the auto or powersports industry.
• Must be able to work every Saturday and be flexible to work a later shift; either 10 AM - 7 PM or 12 PM - 9 PM.  
• Excellent telephone, communication (oral and written), interpersonal and organizational skills. 
• Energetic, flexible, empathetic, with a positive attitude. 
• Able to work well under pressure to meet daily and monthly goals while passing quality assurance audits and dealer feedback responses, and consistently meeting all SLAs. 
• Able to prioritize and execute tasks using multiple tools at any given time: Salesforce, Slack, e-mail, Google Sheets, and  proprietary LOS. 
• Strong work ethic and high attention to detail. 
• Must have a basic understanding of loan processing and be familiar with all documents required  for loan funding.

Octane Lending is an equal opportunity employer committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

#LI-Hybrid

#LI-CS1