Billing Specialist at Liftoff

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At Liftoff, we’re helping mobile businesses scale and succeed via our sophisticated technology that enables them to find their most engaged users. Our technology is innovative, agile, and we have strong product-market fit; as a result, we've already reached profitability and are seeing tremendous growth. 

As Liftoff’s Billing Specialist, you will be a part of the finance team and report to the Sr. Accounting Manager. You will own the monthly billing process, and work closely with the accounting team to meet month-end billing  deadlines. We are looking for an individual that is self-motivated, and demonstrates good judgement and discretion.     

In your day-to-day, you will: 

  • Review customer contracts for application of appropriate revenue recognition in accordance with US GAAP and internal policies
  • Process customer invoices in an accurate and timely manner
  • Collaborate internally and externally to resolve billing discrepancies
  • Collaborate with other members of the accounting team to assist with payment applications
  • Monitor the accounts receivable report and support collections efforts
  • Identify opportunities to improve and automate processes and assist in the implementation of the process changes
  • Ad-hoc billing and collection responsibilities 

You will enjoy and excel in this role if you have most of these qualities:

  • 2-4 years of experience in a billing role
  • Experience in Netsuite, Salesforce, and Tableau preferred 
  • Advanced Excel skills, and ability to process large quantities of information
  • Ability to successfully troubleshoot, meet deadlines, and manage competing priorities
  • Comfort and ability to work in a dynamic and rapidly changing environment, and partner well with stakeholders at all levels within an organization
  • Excellent communication skills and the ability to provide actionable advice, technical memos, and documentation
  • Strong attention to detail, problem-solving and troubleshooting skills

Bonus points if you also have:

  • Previous experience at a startup
  • Previous experience in ad tech

Liftoff Mobile, Inc. (“Liftoff”) is committed to providing and maintaining a work environment where all employees and candidates are treated with dignity and respect and that is free of bias, prejudice, and harassment. Liftoff is further committed to providing an equal employment opportunity for all employees and candidates for employment free from discrimination and harassment on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), sexual orientation, gender identity, gender expression, gender nonconformity, race, creed, religion, color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition(s), genetic information of an individual or family member of the individual, marital or domestic partner status, age, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, requesting an accommodation, or any other characteristic protected by federal, state, or local law, regulation, or ordinance. All such discrimination and harassment is unlawful and will not be tolerated. Liftoff maintains a continued commitment to equal employment opportunity and expects the full cooperation of all personnel.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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An Insider's view of Liftoff

What's something quirky about your company?

Best part of Liftoff is the company-wide, mutual encouragement for all to lead w/authenticity, courage, & compassion. Whether it’s fun self-expression or the tough acknowledgment of BIPOC societal & workplace inequities, there’s a tangible motivation to embrace & share my uniqueness & inherent personal responsibility to support the same in others.

Alex

Sr. Sales Engineer

How do you collaborate with other teams in the company?

I think about collaboration as sharing & aligning goals, which creates business alignment. Setting clear goals & direction fosters collaboration toward a common effort, & understanding each other's priorities helps in achieving this win-win scenario. Ultimately, I believe transparency builds mutual trust, enabling us to achieve more as a company.

Darryl

Manager, Regional Sales, Greater China Region

How has your career grown since starting at the company?

I started as an intern and accepted a full-time offer because I knew my team would be supportive of my professional goals. So far, in my first few months, I’ve led a companywide lunch & learn, and I became my team’s culture lead. Overall, I’ve exceeded my expectations in expanding my skill set and have become more confident in my professional self.

Maya

Business Intelligence Analyst

How do you make yourself accessible to the rest of the team?

I love interacting w/Liftoffers at a human level & keeping a pulse on our culture & team morale. I do this in proactive ways through quarterly regional CEO fireside chats, bi-monthly CEO breakfasts w/groups of 3-5 team members, ad hoc walk-and-talks, & monthly team all-hands. I also encourage team members to put time on my calendar as necessary.

Mark

CEO

How do your team's ideas influence the company's direction?

Everyday the decisions the ACP team makes on creative optimizations influence Liftoff’s business success. Our job is to tell a more compelling creative story for our customers based on A/B tests. Finding a new animation style or playable concept that gets users excited is not only a win for the customer but for us at Liftoff as well.

Alexandra

Manager, International ACPs

What are Liftoff Perks + Benefits

Liftoff Benefits Overview

At Liftoff, we strive to provide an environment where our employees can learn and grow. One of our key tenets is focus - we want to be focused on building a great company, fostering a positive work space, and providing great results for our customers. We also want to establish healthy boundaries which are meant to be helpful and constructive, not restraining, to our team members. We offer comprehensive and competitive benefits and perks packages across all our offices. In line with our company values, we're continuously evaluating and expanding our offerings to ensure Liftoffers are supported and well taken care of.

Culture
Volunteer in local community
Liftoff gives back locally to all of our seven offices globally; this includes in-person and skills-based volunteering employee gift matching, and pro-bono professional services.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Our cross department ERGs include Liftoff Ladies, Liftoff Pride, Liftoff Parents, etc.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
- Wellness stipend - On-site massages - Ergonomic desk set-up - Team wellness events
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Liftoff offers Caltrain GoPassess; monthly ride share credits, parking passes, etc.
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Including board game, running, basketball, and book clubs.
Relocation Assistance
Fitness Subsidies
Gym membership is offered to full-time Liftoff employees who work in a Liftoff office. Employees will be reimbursed for their membership up to $100 USD per month (grossed up for tax).
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Customized development tracks
Paid industry certifications
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