Analyst, FP&A (Remote) at Talkdesk

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At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to deliver a better way to great experiences. 
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #17 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

Job Description
We are looking to bring on an FP&A Analyst for this role. This individual will be responsible for partnering cross-functionally within a fast-moving technology company and its senior management to build annual budgets, manage forecasts, and provide decision support through financial analyses to ensure optimal returns on strategic investments. This is a key position providing guidance on financial and operational matters across the entire organization.

Job Responsibilities

  • Support the annual budget, quarterly forecast and long-term strategic planning processes for our Sales business unit
  • Analyze and report on functional costs to fully understand sources of variance and, ultimately, improve forecast accuracy
  • Conduct in-quarter puts & takes review sessions – ensure that the organization can flex and react to short-term budget surpluses/deficits, including developing and maintaining KPIs for all aspects of the Sales organization
  • Prepare monthly and quarterly management reporting - analyze financial results, distil/synthesize key trends, assess current and future business risk, and communicate key messages to senior management
  • Build and maintain relationships with cross-functional teams to synthesize and integrate updates relating to variances in actual procurement activity relative to budget forecasts
  • Become embedded with business partners across the company, establishing trust, building relationships and gaining a deep understanding of relevant drivers


  • 1+ years of relevant finance experience required; SaaS experience preferred
  • Four-year university degree in finance, economics or accounting required
  • Excellent communication skills (written and verbal) with experience developing and delivering presentations
  • Ability to multi-task effectively, working in team environments or independently and ability to work successfully in a remote work environment
  • Strong financial and operational planning skills
  • Proficient in building Excel-based financial models, with an emphasis on aggregating and analyzing data to provide actionable insights
  • Experience with headcount reconciliation – Personnel, To-Be-Hired and Term Headcount preferred
  • Experience with financial systems- NetSuite, Zuora, Salesforce, Adaptive insights, etc. preferred
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
More Information on Talkdesk
Talkdesk operates in the Other industry. The company is located in San Francisco, CA and Lehi, UT. Talkdesk was founded in 2011. It has 1661 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 87 open jobs at Talkdesk, click here.
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