Accounts Receivable Manager

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DISQO is changing the way that the world’s largest brands, agencies and consumer intelligence companies get to know their consumers. We’ve built the first identity-based platform that combines consumer attitudes and behaviors together to power the most accurate and predictive insights solutions for our customers, and we do all of that with the willing participation of our consumers and without using outdated technologies like third-party cookies. We help our customers get a cross-platform view into consumer sentiment, measure advertising effectiveness, analyze consumer purchase journeys, and ultimately grow their brands.


Our mission at DISQO is to engage people to share their opinions and behaviors openly to help our customers make the right decisions. With over one million active members sharing their attitudes and behaviors, DISQO is looking to expand, improve and create world-class applications for people to openly share their data for research.


DISQO, Inc. is seeking a high-energy, take charge, experienced Accounts Receivable Manager to become an essential part of the company’s rapidly growing Accounting and Finance Team. As an early member of the team, you will play a critical role in helping build the foundation of our Accounts Receivable operations to enable scalability and accelerated growth. You will be responsible for accounts receivable, billing, and debt collection/reconciliation.


You will work closely with our revenue accounting and customer success teams on a regular basis to ensure timely billing of all completed projects. We are looking for a take-charge person with a solid accounting foundation, collections knowledge, and a customer service attitude. As the first member of the Accounts Receivable team, we will look to you to develop and implement policies and procedures to improve our efficiency and scalability as we grow to provide you significant opportunities for growth, experience, and learning at a fast-paced, dynamic startup.


This position will report to the Controller.

Responsibilities:

  • Generate and send daily and monthly invoices for completed projects
  • Process and post cash receipts
  • Issue credit memos 
  • Communicate with delinquent clients on a regular basis and collect outstanding balances
  • Work with internal and external teams to verify discrepancies and resolve clients’ billing issues
  • Work with our clients to get set up as a vendor in their systems as needed 
  • Maintain customer account information and set up new accounts
  • Set up new products as needed
  • Build relationships with key business partners including Sales, Sales Operations, Project Management, and Customer Success to drive operational excellence
  • Play a key role in the implementation of new or revised processes and procedures to improve billing and collections processing and improve efficiency and scalability
  • Document all facets of billing, credit, and collections
  • Source, recommend, and help implement new tools as needed to improve efficiency and scalability
  • Prepare special analytical and statistical reports as needed
  • Work closely with the accounting and FP&A teams to facilitate month-end close
  • Assist the accounting and FP&A teams with ad-hoc projects as they arise
  • Help manage future global growth
  • Establish relationships with key agencies and clients following up frequently by email/phone with a direct focus on lowering DSO.

Skills/Knowledge Required:

  • Demonstrated problem solving, analytical, and process improvement skills
  • Excellent interpersonal and communication skills with proven ability to communicate effectively across all levels of the organization and with customers
  • Work ethic that exudes integrity, accountability, and professionalism
  • Self-motivated and feel confident operating in an autonomous environment
  • Proficient in NetSuite or similar accounting/ERP software
  • Proficient in Excel (ability to do VLOOKUP's, pivot table, etc.)
  • Able to prioritize responsibilities, ensuring timelines and deadlines are consistently met
  • Detail-oriented in a high volume environment

Minimum Qualifications:

  • BS/BA degree in Accounting, Business, or similar field preferred. AA degrees coupled with relevant work experience will be considered.
  • Minimum 5 years experience in an accounts receivable role 
  • Experience working in tech, advertising, or market research is a plus
  • Experience working with advertising agencies and market research firms is a plus
  • Multi-currency and international experience a preferred 
  • Requires the ability to multitask, manage time, and work well under pressure
  • Self-motivated and able to contribute individually and as part of a team with minimal supervision

Perks & Benefits:


·100% covered Medical/Dental/Vision for employee, 80% for dependents

·Equity

·Unlimited Vacation

·Flexible work hours

·Catered lunches 3x a week

·Stocked pantry

·Happy Hours

·Onsite Fitness Program

·Discounted Gym Membership

·Quarterly Offsites

·401K

·Life Insurance

·FSA

·Paid Maternity/Paternity leave

·Disability Insurance

·Travel Assistance Program

·24/7 Counseling Services offered to employees


DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.


*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • GolangLanguages
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    • PHPLanguages
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    • AWS (Amazon Web Services)Services
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An Insider's view of DISQO

What are some social events your company does?

We have weekly happy hours, lunches and after hours activities. They include Nerf gun fights, karaoke, bowling, weekly basketball games, ping pong, puppy day, trivia games and a lot more!

Siran

Controller

What is your vision for the company?

We want to build a trusted world where all brand decisions result in ultimate consumer satisfaction, a world where brands and consumers connect to create the best products & experiences together.

It's quite an ambitious & technically challenging goal, with an impact so massive, it will benefit all of humanity.

Drew

CTO

What’s the vibe like in the office?

The office vibe at DISQO can simply be described as fun. Whether it’s making watermelon slushee’s in the kitchen or playing a random game of UNO, there’s always something going on. Even when the work gets intense, you can always hear laughter throughout the office.

Marina

Manager, Talent Operations

What are DISQO Perks + Benefits

DISQO Benefits Overview

Fully subsidized medical, dental and vision PPO plan
Flexible work schedule
Fully stocked kitchen and catered lunches
Fun culture - happy hours, games, off-site team building activities
Smart passionate coworkers

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
President's club
Employee awards
Flexible work schedule
DISQO provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
End of year holiday shut down.
Office Perks
Commuter benefits
Commuter FSA
Company-sponsored outings
DISQO hosts company outings Quarterly. Our previous quarterly events include bowling, a scavenger hunt in Santa Monica and a pool party in Malibu.
Free daily meals
Free snacks and drinks
DISQO has a fully stocked kitchen including unlimited snacks and all kinds of beverages.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Every few weeks, we host Taco Talks, where representatives from different departments share recent wins, ongoing projects, and more.
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

The last several years have placed a newfound emphasis on trust, transparency and innovation at DISQO. Employees have always been at the forefront of everything we do, but we now keep an even closer pulse on employee experience to remain agile as the world continues to evolve. Every quarter, we conduct an employee experience survey to better understand what we should keep doing and what we need to do differently at DISQO. After analyzing the results, we evaluate and implement changes that will benefit our workforce as a whole. Additionally, we measure the employee Net Promoter Score to understand overall employee satisfaction, always striving to improve our numbers based on feedback.

DISQO has also implemented a number of new ways to support and celebrate employees outside of their day-to-day work. Our People Operations team has created Employee Resource Groups (ERGs) – including committees for social impact, diversity, and workplace inclusion – to inform the organization about cultural events and provide opportunities for community involvement. For example, our DEI employee resource group drives discussions around cultural awareness, educates the organization about historical events and holidays, and shares valuable resources. DISQO has also put DE&I at the forefront of hiring, including relationships with diversity recruiting events like HackerX and WomenHack, more inclusive job descriptions, unconscious bias training, and DE&I education for new hires.

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