Accounts Receivable Manager
DISQO is changing the way that the world’s largest brands, agencies and consumer intelligence companies get to know their consumers. We’ve built the first identity-based platform that combines consumer attitudes and behaviors together to power the most accurate and predictive insights solutions for our customers, and we do all of that with the willing participation of our consumers and without using outdated technologies like third-party cookies. We help our customers get a cross-platform view into consumer sentiment, measure advertising effectiveness, analyze consumer purchase journeys, and ultimately grow their brands.
Our mission at DISQO is to engage people to share their opinions and behaviors openly to help our customers make the right decisions. With over one million active members sharing their attitudes and behaviors, DISQO is looking to expand, improve and create world-class applications for people to openly share their data for research.
DISQO, Inc. is seeking a high-energy, take charge, experienced Accounts Receivable Manager to become an essential part of the company’s rapidly growing Accounting and Finance Team. As an early member of the team, you will play a critical role in helping build the foundation of our Accounts Receivable operations to enable scalability and accelerated growth. You will be responsible for accounts receivable, billing, and debt collection/reconciliation.
You will work closely with our revenue accounting and customer success teams on a regular basis to ensure timely billing of all completed projects. We are looking for a take-charge person with a solid accounting foundation, collections knowledge, and a customer service attitude. As the first member of the Accounts Receivable team, we will look to you to develop and implement policies and procedures to improve our efficiency and scalability as we grow to provide you significant opportunities for growth, experience, and learning at a fast-paced, dynamic startup.
This position will report to the Controller.
Responsibilities:
- Generate and send daily and monthly invoices for completed projects
- Process and post cash receipts
- Issue credit memos
- Communicate with delinquent clients on a regular basis and collect outstanding balances
- Work with internal and external teams to verify discrepancies and resolve clients’ billing issues
- Work with our clients to get set up as a vendor in their systems as needed
- Maintain customer account information and set up new accounts
- Set up new products as needed
- Build relationships with key business partners including Sales, Sales Operations, Project Management, and Customer Success to drive operational excellence
- Play a key role in the implementation of new or revised processes and procedures to improve billing and collections processing and improve efficiency and scalability
- Document all facets of billing, credit, and collections
- Source, recommend, and help implement new tools as needed to improve efficiency and scalability
- Prepare special analytical and statistical reports as needed
- Work closely with the accounting and FP&A teams to facilitate month-end close
- Assist the accounting and FP&A teams with ad-hoc projects as they arise
- Help manage future global growth
- Establish relationships with key agencies and clients following up frequently by email/phone with a direct focus on lowering DSO.
Skills/Knowledge Required:
- Demonstrated problem solving, analytical, and process improvement skills
- Excellent interpersonal and communication skills with proven ability to communicate effectively across all levels of the organization and with customers
- Work ethic that exudes integrity, accountability, and professionalism
- Self-motivated and feel confident operating in an autonomous environment
- Proficient in NetSuite or similar accounting/ERP software
- Proficient in Excel (ability to do VLOOKUP's, pivot table, etc.)
- Able to prioritize responsibilities, ensuring timelines and deadlines are consistently met
- Detail-oriented in a high volume environment
Minimum Qualifications:
- BS/BA degree in Accounting, Business, or similar field preferred. AA degrees coupled with relevant work experience will be considered.
- Minimum 5 years experience in an accounts receivable role
- Experience working in tech, advertising, or market research is a plus
- Experience working with advertising agencies and market research firms is a plus
- Multi-currency and international experience a preferred
- Requires the ability to multitask, manage time, and work well under pressure
- Self-motivated and able to contribute individually and as part of a team with minimal supervision
Perks & Benefits:
·100% covered Medical/Dental/Vision for employee, 80% for dependents
·Equity
·Unlimited Vacation
·Flexible work hours
·Catered lunches 3x a week
·Stocked pantry
·Happy Hours
·Onsite Fitness Program
·Discounted Gym Membership
·Quarterly Offsites
·401K
·Life Insurance
·FSA
·Paid Maternity/Paternity leave
·Disability Insurance
·Travel Assistance Program
·24/7 Counseling Services offered to employees
DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.