Accounts Receivable & Billing Accountant at Fivetran

| East Bay
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From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

Want to have an impact at one of the fastest-growing unicorn companies in the Bay Area? Join the Accounting team at Fivetran! Fivetran was recently named to the Cloud 100 list as one of the hottest cloud software companies today. 

Fivetran is seeking an exceptional Accounts Receivable (AR) and Billing Accountant to join its fast-growing Accounting team. In this role, you will be responsible for generating customer invoices, collecting and applying cash receipts, problem-solving customers queries and assessing doubtful accounts. The ideal candidate is well- organized, pays meticulous attention to detail and thrives in a fast-paced dynamic environment. This is a newly created role and reports to the Head of Revenue Accounting & Operations.

As the Accounts Receivable and Billing Accountant, you will:
  • Own the full Accounts Receivable and Billing cycle - from generating customer invoices, collecting and applying cash receipts, to monitoring the AR aging, problem-solving customers queries, performing customer account reconciliations and assessing doubtful accounts.
  • Maintain a high level of accuracy across all customer invoicing. Develop checks and balances to proactively identify errors in invoicing prior to distributing to customers.
  • Perform frequent reconciliations between SDFC, Looker and Netsuite to verify data completeness and accuracy. Raise and proactively address issues timely.
  • Establish and maintain metrics to effectively track the health of the AR cycle. Communicate metrics weekly to management, proposing appropriate remediation where necessary.
  • Act as a key partner to Customer Success, Sales, Revenue Operations and Deal Desk. Collaborate cross-functionally to resolve customer billing and collections issues timely.
  • Design, implement, document and monitor effective processes to streamline and automate AR activities.
  • Participate in customer credit and refund processes, as necessary.
  • Participate in the month end close. Own the Accounts Receivables, Allowance for Doubtful Accounts, Bad Debt expense and other related GL reconciliations, variance analyses and reviews.
  • Ensure compliance with Fivetran’s AR and Collections Policy.
  • Participate in ad-hoc projects as needed.
What you bring to the table:
  • 3+ years of high volume B2B collections experience in public software or SaaS company
  • Comfortable with ambiguity and comfortable in a fast-paced environment
  • Strong understanding of operational accounting procedures and month-end and quarter-end close processes
  • Strong working knowledge of Netsuite and Salesforce CPQ systems required. Experience with Looker and Celigo systems is a plus, but not required.
  • Strong proficiency in Excel (Gsheets, pivot tables, vlookups, etc.)
  • Working knowledge of US GAAP standards related to revenue and accounts receivable
  • Ability to collaborate with cross-functional teams to meet deadlines and common goals
  • Proven verbal and written communication skills with all levels of internal and external customers
  • Self-starter with stellar customer service skills
  • Flexibility to execute, adapt, prioritize and multi-task in a fast-paced environment at a high growth company
Perks and Benefits:
  • 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • 401k match program
  • Eligible donation match program
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours and fun team building activities
  • Pet Insurance -- and yes, you can bring your well-behaved fur babies to work
  • Commuter benefits to help with transit and parking costs

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

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Technology we use

  • Engineering
    • JavaLanguages
    • PythonLanguages
    • SqlLanguages
    • PostgreSQLDatabases

An Insider's view of Fivetran

How would you describe the company’s work-life balance?

"Our work-life balance is less about "balance" and more about flowing seamlessly between the two. Everyone understands that to be our best in the workplace we have to embrace our true selves. That means a bike ride or yoga in the middle of the day is a priority so we can deliver great results for our customers, company, colleagues, and ourselves."

Mike Faber

Sales Leader Enablement Manager

How do you collaborate with other teams in the company?

" I collaborated with other departments on a weekly if not daily basis. Our core value of One Team One Dream ensures that everyone makes decisions that are in the best interest of the organization."

Andrew Sutherland

Business Development Manager

What are some things you learned at the company?

Fivetran is a true rocketship. I didn’t realize what an incredible company I was joining, so I feel lucky to be here every day. Everyone loves Fivetran whether they’re a customer or they’re an employee. We all strive toward a common goal of making Fivetran the best, and we’ve done a pretty amazing job at it.

Rachel Musiker

Account Executive

How has your career grown since starting at the company?

I just celebrated my one year anniversary with Fivetran! The accelerated growth has given me so many chances to learn new things and show off my skills! I’ve already been promoted twice and have more ambitious goals ahead!

Emily Chapman

Recruiting Team Lead

What are Fivetran Perks + Benefits

Fivetran Benefits Overview

100% paid Medical, Dental, Vision and Basic Life Insurance
25 days annual paid vacation, plus 13 paid holidays and generous sick time
401k match program
Pet Insurance -- and yes, you can bring your well-behaved fur babies to work
Commuter pre-tax benefits options to help with transit and parking costs
Professional development and training opportunities
Unlimited coffee, office snacks, and frequent catered lunches
Company happy hours and fun team building activities

Volunteer in local community
Fivetran encourages every employee to volunteer by giving them 2 days off each year to dedicate to a volunteer opportunity! How cool is that?!
Partners with Nonprofits
Fivetran partners with a number of nonprofits throughout the year via donation matching and other co-sponsored events.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity manifesto
Diversity Employee Resource Groups
In 2020, our team launched new Employee Resource Groups like: Women's Network, 7ERG (LGBTQIA), and BFN (Black at Fivetran)
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Fivetran host a Wellness Week every yea
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks

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