Company Description

Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally.

Informa’s leading brands and expert teams create intelligence-based products and data-driven services, convene communities in person and digitally and provide access to cutting-edge research for customers working in specialist markets, worldwide.

Job Description

The P2P Specialist is expected to assume the following key responsibilities plus any other reasonable duties as required:

Payments

• Responsible for reviewing payment runs (scheduled and urgent)

• Ensure treasury have been advised of payment amounts prior to runs as applicable

• Resolve payment rejection queries

• Write off unpresented cheques

• Provide exceptional customer service to internal and external customers at all times

• General administration duties

Invoice & Query

• Debit balance dispute resolution

• Handling and resolution of escalated invoice queries

• Provide exceptional customer service to internal and external customers at all times

• General administration duties

Travel & Expenses

• Monitor the American Express mailbox and review application requests and provide application access

keys

• Dealing with all employee/business expense queries

• Provide exceptional customer service to internal customers at all times

• General administration duties

Special Projects

• 1099 Review

www.informa.com Role Profile – Informa PLC 5

Information Classification: General

PEOPLE MANAGEMENT RESPONSIBILITIES

• General duty of care to colleagues

• Work collaboratively across teams/businesses

• Act as a role model to others

• Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)

Qualifications

SKILLS & ABILITIES

• Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal

departments and key contacts

• Proficient skills in Excel, Word and Outlook are essential

• Remain approachable under pressure

• Knowledge and ability to use relevant internal systems

• Act with integrity, tact and diplomacy

• Work as part of a team

• Ability to complete a variety of related tasks

• Pro-actively solve problems

• Excellent Customer Service skills

• Good time management skills

• Ability to be flexible within role

• Excellent oral and written communication skills

KNOWLEDGE & EXPERIENCE

• Good knowledge and understanding of P2P processes within specific area of

expertise:

• Queries & Payments

• Travel & Expenses

• Best practice in P2P

• A thorough knowledge of Oracle system preferable

Additional Information

Why work at Informa

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:

• Learning and development plan to assist with your career development
• 15 days PTO plus 9 national holidays, 4 days for volunteering and a day off for your birthday!
• Competitive Benefits with 401k match 
• Paid parental leave 
• Work with a high quality of specialist products and service
• Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
• ESPP - become a shareholder

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. 

See how Informa handles your personal data when you apply for a job here.