Accounting Specialist - Associate III at National General Insurance (Cleveland, OH)

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NGIC Lockbox Utility Specialist

Primary Purpose
Under direct supervision, the Lockbox Utility Specialist ensures timely processing of client payments and corresponding policy information using NGIC processing platforms. This position requires the end to end processing of payments from receipt, to image capture, keying, research and posting.

Essential Duties and Responsibilities
The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
  • Receive and sort incoming mail
  • Using high speed extraction equipment, opens mail and extracts paper invoices/checks
  • Process invoices and checks through an image capture device based on type of work and client service level
  • Properly sort non-payment documents for routing to partner areas within the organization
  • Using NGIC Accounting Suite software, perform necessary data entry to balance and post payments to NGIC's policy system
  • Accurately batch work and communicate issues to Workflow or Supervisor
  • Develop subject matter expertise on software and hardware to proactively identify optimizations and work through daily issues
  • Follows established corporate and department policies and procedures
  • Cross train in all production areas of lockbox to assist where necessary
Minimum Skills and Competencies
  • High School Diploma
  • Comfortable with Computers and learning new software.
  • Positive attitude focused on team success
  • Self-Starter and willing to take initiative
  • Flexibility to work production based hours
  • Ability to read and follow instructions with attention to detail
  • Eye-hand coordination and ability to operate general office equipment.
  • Adaptable to change and ability to work in a fast paced environment
  • Ability to prioritize work
  • Openly seeks continuous improvement and constructive feedback
  • Ability to meet production and quality standards within 90 days of hire
Desired Skills
  • Prior operations experience in a production environment
  • 10 key skills preferred

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
More Information on National General Insurance
National General Insurance operates in the Insurance industry. The company is located in Ontario, CA, Farmers Branch, TX, Winston-Salem, NC, Cleveland, OH and New York, NY. National General Insurance was founded in 1939. It has 5001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 98 open jobs at National General Insurance, click here.
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