MassMutual
We help people secure their future and protect the ones they love.
Springfield, MA, USA
Hybrid

Field Technology Experience Project Manager

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Employer Provided Salary: 102,500-134,500 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

The Opportunity
As a member of the Field Technology Experience (FTX) team, you will help manage and drive the delivery of strategic technical projects supporting our career distribution channel. Your role will entail working closely with home office technical teams, third party vendors, business partners and Field partners to ensure that technology projects, enhancements, and campaigns are delivered on-time and on-budget and that deliverables meet quality and security standards.
The Team
Your team will include regionally aligned Field Technology Ambassadors who interact directly with firm management to help ensure successful delivery and implementation of projects in the field. Your team will also include learning and performance professionals who help with the training pieces for our technology offerings, content managers who help develop and keep materials current, a web consultant who helps aggregate data and reporting and a developer for our field portal.
The Impact:

  • Advise and be the strategic lead on all large and mid-size projects delivered to Field customers.
  • Develop project plans, manage, monitor and report on all project tasks, activities, expectations, controls and deliverables
  • Demonstrates strong analytical and problem-solving skills
  • Able to work with data, run reporting, and identify data trends.
  • Proven experience managing and leading cross-functional teams
  • Effectively manages the strategy of projects by developing work plans, obtaining approvals, working with project teams to estimate and track resource requirements, and communicating with stakeholders
  • Knowledge in cyber security; able to proactively identify threats, gaps, and vulnerabilities within the technology and security environment.
  • Advises and influences stakeholders at all levels of the business to achieve strategic objectives
  • Collaborates and builds relationships, both virtually and in-person, with colleagues, stakeholders, and teams across the organization to meet shared objectives
  • Engage with all levels across the enterprise managing relationships and expectations.
  • Skilled at negotiating, with the ability to solve complex problems and demonstrate agility
  • Motivate teams to work together, communicate, and deliver


The Minimum Qualifications

  • 5+ years managing and driving the execution of large complex projects
  • Bachelor's Degree, preferably in Computer Science or Technology


The Ideal Qualifications

  • Experience with both Waterfall and Agile methodologies
  • Expert knowledge in data and technology, with a strong understanding of financial services industry.
  • Strong understanding and knowledge around cyber security.
  • Excellent interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams
  • Experience with third party vendor management
  • Skilled in applying judgment to balance process compliance with achievement of business objectives
  • Experience working in partnership with technical roles, such as an engineer, developer, data scientist, etc. a plus
  • Project leadership experience focused on engaging others in the delivery and execution of technical solutions and service deliverables
  • Ability to communicate objectives, plans, status, and results clearly
  • Strong leadership skills and influencer
  • Ability to collaborate across diverse teams and organizations
  • Strong organizational skills and detail oriented


What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Field Experience Team
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits


#LI-SC1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
Salary Range: $102,500.00-$134,500.00

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What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity. https://www.massmutual.com/about-us/corporate-responsibility/foundation
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employees can either attend the in-person all-hands meeting, watch live via Zoom, or watch the recording. All employees are invited to submit questions.
Employee awards
Flexible work schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Remote work program
In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental insurance
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision insurance
Health insurance
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Our general medical travel benefit covers abortion-related travel.
Financial & Retirement
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) matching
Performance bonus
Charitable contribution matching
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Pay transparency
Child Care & Parental Leave
Childcare benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous parental leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Family medical leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Company sponsored family events
MassMutual offers many opportunities for family events, from group volunteer experiences and chances to attend Red Sox games to business resource group-sponsored outings like annual pride parades.
Fertility benefits
Vacation + Time Off
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid volunteer time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid holidays
Paid sick days
Occasional illness: up to 5 days per calendar year.
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
320 hours of caregiver leave to take of loved ones when it matters most.
Office Perks
Commuter benefits
Free daily meals
Free snacks and drinks
Some meals provided
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
MassMutual's wellness wallet is a stipend available to all employees, and can be used for myriad wellness-related purchases, including home-office purchases.
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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