At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
Leidos is searching for a highly motivated Field Engineer to support a government customer’s IT environment. The Civil IT Leidos team will be responsible for maintaining the customer’s existing environment and modernizing its IT systems, while ensuring continuity of mission operations.
This position will be based in Alexandria, VA.
Primary Responsibilities:
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Install and configure hardware, software, and network components, including servers, routers, switches, firewalls, and other IT equipment at various sites.
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Deploy and set up new systems or upgrades according to established procedures and best practices
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Perform system administration tasks such as user account management, access control, permissions management, and system backups
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Troubleshoot network connectivity issues, analyze network traffic, and implement solutions to optimize network performance and security
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Work in team environments that use agile methodologies
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Conduct routine maintenance tasks, such as hardware inspections, firmware updates, and component replacements, to prevent system failures and ensure uptime
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Diagnose and repair hardware faults or failures, coordinating with vendors for warranty repairs or replacements as needed
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Provide technical support for software applications and operating systems, troubleshooting issues, and resolving user problems
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Maintain accurate documentation of IT systems, configurations, procedures, and troubleshooting steps
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Generate reports and service requests for management review and analysis
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Provide technical assistance and support to end-users, addressing IT-related issues and inquiries via phone, email, or in person
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Conduct user training sessions to educate employees on IT systems, software applications, and best practices
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Investigate root causes of problems, implement corrective actions, and document resolutions to prevent recurrence
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Collaborate with other Product Teams, vendors, and stakeholders to coordinate projects, resolve issues, and implement changes
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Perform in a supervisory capacity as needed
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Installation, setup, configuration and maintenance of IT devices including desktop PCs, laptops, printers, and other peripherals.
Basic Qualifications:
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Ability to obtain a Public Trust Clearance
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BA/BS degree and 4+ years of IT experience
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Hands on experience working in an operational environment
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Windows Server Administration experience
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Backup & Recovery experience
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System Deployment experience (hardware and software)
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Microsoft Office 365
Preferred Qualifications:
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Experience maintaining systems/applications in a cloud environment
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Experience supporting the USPTO customer
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Microsoft Intune experience
Original Posting Date:2024-11-20
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $68,900.00 - $124,550.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Top Skills
What We Do
We Are Leidos
For 50 years we have been tackling some of the biggest problems that face our nation and our world.
OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.
Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.
Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.
Your most important work is ahead.
