NEC Software Solutions (India) Private Limited! is based in Mumbai (Worli & Airoli) and
Bangalore with an employee strength of 1300+. It is one of the foremost providers of end-
to-end IT services across various sectors. We work with diverse industry verticals which
include publishing, media, financial services, retail, healthcare and technology companies
around the world. Our customers range from two-person startups to $bn listed companies.
We have more than 30 years of experience in providing end to end IT services across the
globe and have earned a reputation for delighting our customers by consistently surpassing
expectations and helping them deliver robust, market-ready software products that meet
the highest standards of engineering and user experience. Supported by more than 1300
exceptionally talented manpower, we are a hub for offshore support and technology
services.
Requisites
Education:
Postgraduate (B. Com/Honors) or a bachelor’s degree with relevant experience in OTC Operations.
Experience (years):
Executive - Graduate with 2 to 4 years of experience
Sr Executive – Graduate with 4 to 6 years of experience
Relevant Experience:
OTC or Accounts Receivable (Sales Order Processing)
Location:
Mumbai (Airoli) and Bangalore
Working Hours:
8.5 hours/day (US Shift)
Role Summary:
Receive and process sales orders accurately and efficiently using the company's sales management system
The role will also require coordinating with the NEC, Invoicing Processing team, collections and credit management team.
Qualification Criteria/Work Experience
Essential:
Strong knowledge of OTC Sales Order operations
Working knowledge of SAP Finance module
Experience in shared services/customer facing environment
Understanding of standard operating procedures
Knowledge of system, applications, operating tools, metrics and excel
Good communication skills, plus good verbal & written presentation skills
Flexibility to work within a high growth, rapidly changing environment
Ability to self-motivate and initiate change
Ability to work with colleagues at all levels.
Order Processing Responsibilities
Review orders received from Retained Organization (RO) for accuracy as per pre-defined format
Perform technical, commercial and administrative validation on a customer order
Record daily volumes, rejections, exceptions, and quality-checks in timely manner
Enter order details into the system database
Process orders as per standard operating procedure within defined Turn Around Time (TAT)
Coordinate with RO to understand any discrepancies on order details
Create order fulfilment tracker and document relevant details to support order monitoring activities
Primary point of contact for order processing related queries
Respond to queries in a timely and accurate manner
Undergo relevant training to ensure apt knowledge transfer is done to enable self and peers to conduct order processing tasks in GSSCs
Coordinate with relevant stakeholders to complete tasks assigned by RO or team lead
Timeliness: Perform order processing tasks as per defined TAT
Accuracy: Ensure 100% accuracy rate in day-to-day activities to ensure Service Level Agreements are met
Key Skills
Sales order processing and Invoice Creation
Accounts Receivable Ledger Management
Financial Accounting and Reporting
Advanced Excel and Spreadsheet Skills
SAP ERP and Accounting Software Proficiency
Team Player
Top Skills
What We Do
Innovation when it matters most. We build software and services that help keep people safer, healthier, and better connected worldwide. Our customers are national governments and international health bodies. They’re also police forces, emergency services, local authorities, and housing providers, all working to prevent harm and provide the right support. Our software and services get them great outcomes
