Executive Director, Sales & Operations - Chase Media Solutions

Job Description
Chase Media Solutions harnesses the power of Chase to help brands connect more meaningfully with 80 million Chase customers. Our transaction-based marketing platform leverages first-party data to expertly match businesses with audiences, inspiring valuable relationships that last through our Chase Media Solutions. We drive incremental growth for merchants while helping Chase customers level up how they shop and get more from the brands they love.
As an Executive Director, Sales & Operations within Chase Media Solutions, you will be a strategic leader who oversees the alignment of advertising and sales efforts with business goals, focusing on planning, execution, and performance optimization. This role bridges the gap between sales, advertising operations, marketing, and product to ensure campaigns are delivered efficiently and effectively, to drive revenue and meet sales targets.
Job responsibilities:

• Collaborate with C-suite executives and other departments to align advertising and sales strategies with overall business objectives.
• Oversee the planning, testing, scheduling, and delivery of advertising campaigns and the day-to-day execution of sales operations. This includes managing budgets, forecasting, and ensuring efficient processes.
• Leverage data from existing campaigns and market trends to improve strategies, performance, and profitability. This involves analyzing metrics, identifying opportunities, and informing future decisions.
• Manage, train, and mentor the sales and advertising operations teams, ensuring they have the skills and resources to succeed.
• Serve as a liaison between sales, marketing, product, and other teams to ensure seamless execution and communication.

Required qualifications, capabilities, and skills:

• 15+ years of experience in media, advertising or agency leadership.
• 10+ years of sales management experience.
• Deep relationships within the advertising ecosystem and a track record of navigating complex organizations.
• Strong understanding of campaign delivery technologies, ad operations tools, and CRM software.
• Forward-thinking mindset and the ability to drive strategic recommendations across the organization.
• Strong leadership and communication skills are required to manage teams and influence stakeholders at all levels.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.